Residence Inn Amarillo by Marriott

The premises need to be updated. Portable air conditioners that vent out the window. While A/C was nice, they were noisy but due to the area and lack of security made us feel uneasy. Door leading to the parking on the ground floor did not lock. No exterior security - cars were being repaired in the parking lot and people loitering in the parking lot drinking, loud music. Hardly any snacks, drinks for purchase. Bed was very uncomfortable, limited toiletries in bath. Worst Marriott we have stayed at.

The rooms definitely need updating. But adequate for a one night stay. Breakfast was average with common items. My husband like the hot omlette option with Turkey sausage.

The hotel was great! We stayed in a 2-bedroom and it had 2 bathrooms and a living room/kitchen area with full fridge and stove and sink. It was perfect for our family! We went swimming and the pool was very clean. Breakfast each morning was also great. We will definitely stay here again.

I had wished the room was cleaner but for a cheap price I guess i couldn't expect more. The pool needed repairs tile was up which cut my kids toe. Overall stay was a three out of five.

One of the beds had bugs crawling on the sheets. There was a toilet plunger outside of the door when we arrived. The attendant didn't seem a bit concerned about removing it . The hotel is outdated. The stand up shower in the 2nd bathroom was horrid. It needs to be gutted and replaced. I wouldn't bathe my dog in it. We requested a refund and went elsewhere!!

Clean room. Stained tub. Smelly shower curtain. Had to go down and request more sheets and bedding for pull out Coach even though our reservation had the correct number of people on it. Unfortunately, Not updated property for the price. Breakfast was just ok. Not friendly staff for breakfast.

Our room was nice. The hotel definitely needs an upgrade. The snack bar was low, the lobby looked like it was under construction.

Dirty room, no sheets for pull out bed ,the mattress on the pull out was disgusting,,hotel is nice, dishes dirty used sponge and it was nasty, hair in the tub on the toilets in the shower on the floors, stuff stuck on the eating table, OMG

The room was dirty, the breakfast well let’s say what breakfast got down to the reception area at 8:15 am and nothing had been replenished. Had to ask for oatmeal to be made and the lady acted like I was asking for something I shouldn’t. The coffee and hot water was cold. Parking is terrible

I’ve never stayed at a more run down and dirty Marriott-branded property.

A little out dated for the price

The hotel/room was dirty and the hotel was in a state of disrepair. Dog poop/pee in the stairwell for a week and never cleaned up, wallpaper coming off the walls and generally dirty all over. Gym was down the entire time, side doors weren't working and constant issue with our cards not working. It was not a well managed hotel and would not recommend. The pics they provide are not what it looks like in real life.

1st room smelled horrible. The 2nd room had a plug in AC so the entire room was not getting air.

The room was a 2 bedroom with fireplace. Bèds were really comfortable. Loved that each room had its own bathroom. The furniture was in need of replacing and carpets were in need of updating. The hallways were in need of repair and updating. The pool is indoors which was extremly hot in there so not used because it would bot have been refreshing after being putside in 93-98 degree weather. Breakfast was pretty decent and had variety of things to have. The staff was great and helpful and one staff member went out of her way to bring an extra blanket to our room when requested. Would recommend staying here and if ever in area again would stay agaiin.

We stayed in their biggest room because we have a big family. We stayed for the week expecting comfort and cleanliness because we paid $300 more to stay there than at another hotel. This hotel is so outdated we were not sure if it was dirty or just old. I think it was both. Stains on walls. Fridge did not work. Red stains on the sheets and comforter. Writing on walls. Carpets taped down with duct tape. Lighting was awful. Outlets did not work. A wet rag to the wall would help with the cleaning. Wallpaper in the hall was held up by tape. You hear dogs barking down the hall. Shower curtains were dirty. The tub is yellow from how old it is. One of the bathrooms in the room smelled like outhouse. The curtains are literally falling apart at the seams. Stains everywhere. The only upside was the space and the hot breakfast every morning. Save your money and rent 2 joining rooms somewhere else for the price of this one.

Requested a different room. They didn’t have the same size room we originally reserved, so they gave us two rooms across the hall from one another- which was a reasonable compromise. All 3 rooms we saw were dingy and worn down. Unfortunately, one of my daughters woke up with spots of blood on the sheets around her feet. Immediately notified the desk of possible bedbugs. The first woman we spoke to did nothing to help. The only other person I could find was handling breakfast - but she was polite and apologized for the first staff. She alerted a manager. The manager immediately said she’d report it to their pest control for inspection and email me a report to confirm bed bugs by the end of the day. It is now the end of the day and we never received an email. I called the front desk- that manager is gone and they don’t know anything about bedbugs in that room. I feel bad for whoever is sleeping there tonight.

Our room was perfect for our family of 6. There were 2 spacious bedroom/bathrooms, a living room, dining table, and kitchen. The rooms were very clean. Breakfast was okay. Some of the food was a little gloopy and was not well stocked. We had to ask for 3 different things to be restocked. Comfy beds, quiet stay, and the pool was the perfect temperature.

For a 2 bedroom suite, it was convenient for my family. I would stay in a type of room or hotel like this again.

Very nice rooms . Plenty of space and nicely put together .

Hotel is in need of renovating! Dated and signs of wear and tear. We pick Residence Inn due to the availability of suite accommodations and pet friendly. Our room was mildew musty upon entering. Carpet very dirty and needs to be renewed. Found pieces of candy/raisins on closet floor.