Sleep Inn & Suites West Medical Center

I didn’t feel that this hotel held up to my standards on cleanliness.

The room was clean and the property seems well maintained. The tub/shower could do with an update. It was dangerously slippery needing some kind of grip in the bottom and there was one grab bar on the outside edge where it’s not practical to use during a shower. Easy fixes but just something to be aware of.

Good parking for handicapped

Nice clean and comfortable hotel! Only complaint was the breakfast which could definitely be improved.

Do not stay here. Beware!

When we walked in, the desk person was talking to a friend/family member sharing phone pics and didn’t immediately stop and get to us. It took about 10 minutes to get us checked in- unknown why. We got to the room and the refrigerator was making a clicking noise and the toilet was plugged. We asked for someone to tend to the toilet and was told someone would be up right away, but after 15 minutes we went to the desk and just asked for another room. It was ok, but there were water stains on the ceiling in the room and bathroom and the bathroom fan didn’t work. We were supposed to stay 2 nights, but ended up going somewhere else the second night. Also, breakfast ends at 9:00. People on vacation don’t want to have to get up do early so we skipped it.

Good

Great staff! Very easy location right next to hwy entrances.

Clean rooms and comfy beds

Best pillows period!

Poorly

My grandson loves the pool. That was his favorite part. I enjoyed the queen beds.

Convenient to interstate 40 the property is a little bit rundown but not in a bad neighborhood and happens to be right next-door to a steakhouse

We were traveling out west and needed a place to stay. As always, I checked Expedia and look for properties that are both well rated and are within my budget. Just property scored on both of those criteria.

Parking was not great either. Very sketchy altogether.

Ok

Staff were very attentive and friendly

Beautiful hotel, rooms were clean, beds were comfortable and staff were very helpful. Works recommend to anyone traveling.

Overall it was an excellent stay. Clean and comfortable, good price. I think this place deserves a higher rating than it had. The breakfast was decent. I will stay here again.

Very clean , spacious and comfortable beds will definitely stay again !