Red Roof Inn Plus University at Buffalo - Amherst

The room was very clean, bed was comfortable and the shower had plenty of hot water and water pressure. Had no problems sleeping very well each night. Would recommend.

No tissues? Really?

The property and rooms were not the same as on their web site. They were very run down. The curtains on the windows were filthy and ripped. The windows were filthy and the heating mechanism wax held together by tape.

The place is full of vargants and I had 2 doordash orders stolen before I gave up. The room itself was fine and the fridge was decent. The microwave was interesting as it has an unlock button you have to press before the door will open. I was using it in the middle of the night and it was dark so I didn't see it until I turned on the light. Just something to be aware of. Otherwise it was OK.

The not so good. The overall cleanliness was poor, beds made load noise and seemed loose, mattress was covered in plastic, ice machines didn’t work, cigarette smell, stains and burns throughout the room,

Coffee at the front desk nasty, no cream ,no sugar available. Fornt counter dusty..

Staff was friendly but the property needs A LOT of work.

We stayed one night for graduation ceremonies. The furniture and bathroom sink were new but the condition of the room was sad. The paint job in the room and bathroom was messy. The light switches had layers of paint and were dirty. There were too many furniture items in the room and made it difficult to get around the bed. The bed was terrible, very uncomfortable, hard. The pillows were small and only 1 pillow had a white pillow case, the other 2 had shams. The exterior of the building really made me question if this was a safe building. The were pieces of metal and building materials scattered on the walk way and parking lot. This building could really use a face-lift. The room smelled "clean" like bleach. The towels were thin and small. We only stayed 1 night, but I wish I had booked a different hotel.

Great! Thank you so much!

Great! Thank you so much!

Do not stay here, no clean at all

My stay was short

They can do better with their curtains, needs blackout curtains. the room was clean, but the outside can use some improvement. There was dog poop on the landscaping.

Extremely filthy, extremely bad smell, not cleaned, sticky floor, stained beed sheets, flickering bathroom light, filthy refrigerator. My child refused to sleep on the bed and had to sit on the chair the whole night. Cancelled the second night booking and went to a different place.

Location Needed to be updated

Tub clogged, empty bodywash dispenser, missing pillows with white linens. Only decorative shams with no 2nd white linen pillows.

It was good

Very disappointing

The employees were rude and unable to talk with and highly disrespectful!

The room was good but smelled like a pool. As soon as i opened the door, all I could smell was the bleach.