Best Western Plus Raffles Inn & Suites

Staff was helpful and friendly. Breakfast was more of a grab and go style. Parking was good. Hotel close to Toy Story lot so you could take the shuttle or 15 min walk to park. Room was clean.

We booked the kids "suite" with the bunk beds. Its definitely NOT a suite; it sleeps 6...we had 4 people and we were cramped. The room layout is weird too but we made it work as best as we could. The hotel advertises that they have full breakfast and a gym - both of those are untrue. They have continental breakfast and it's in the old gym area, so no gym. At check-in we were told there would be a $60 deposit, but it was actually $80 (found out at check-out). Also, when I mentioned the "full breakfast advertised on their website", the check-in front desk person said "I know, they need to fix that." Lastly, they advertise tjat the property is 100% smoke free....every day, all day long, there was someone smoking cigarettes right by the stairs that take you up to the second and third floor rooms. Another false advertisement. Overall a 2 because it was clean.

Our room AC was broken- they didn’t tell us at check in. We found out going into a sweaty room. Trip was planned and reserved 4 months in advanced- so I feel this should’ve been taken care of in advance of putting guests into faulty rooms in the heat of Anaheim. On top of that we had a family suite with 7 people, multi generational kids to adults. They offered half off parking for ONE of the vehicles….and possibly moving us to a different room on the second night. We couldn’t move rooms as we would be going to Disneyland all day and having multi generation in one space was way too much luggage/food etc to unpack, pack, unpack in back to back days. The parking lot had shipping containers in it so the lot was double and triple parked in the evenings as well.

Clean room

Enjoyed our stay as a family with a spacious and clean room. My girls enjoyed the heated pool that they were able to get in the evening despite it not yet being summer. Staff were very nice and helpful and always greeting us. The to go breakfast had a good variety. This hotel is very close to the toy story parking lot. If we are able in the area again we would book this hotel again.

Room had a smell of mildew and carpet was lumpy. Parking lot was over-parked with vehicles parked illegally, making it a little harder to get in and out. Staff were friendly and helpful. Overall, a decent value option only a 20-min walk from Disneyland, and less than 10-min walk from Toy Story lot with free shuttle service.

The room was clean and the AC was working fine.

No laundry room and not enough parking, small pool and only continental breakfast.

The room was clean nd the bunkbeds my kids loved the pool was great we even got to check in alittle earlier nd park before we got booked in but they did not serve a breakfast like the website said it was very disappointing

The front desk staff was amazing. They were very helpful with help that I needed and very friendly.

Stayed with a group of 7, room was great, with a lot of space. The 2 bathrooms came in handy. Sink was clogged, but I cleaned it out (had hair build up, but not that big of a deal to me really) I think the only thing we didn't like about this property was the horrible water pressure. Everything else was great and we would stay here again

Clean basic room. Everything worked as it should. Staff was very helpful.

I had booked this hotel for the breakfast but due to them remodeling, the breakfast that is shown in the property pictures is not what you get right now. It’s more of a quick stop snack breakfast. The room was clean, pretty quiet at night. The TV didn’t work. Tried watching tv but signal was not good. Also too many cars in the parking lot when it was time to leave I struggled to get out. The construction workers park blocking other cars parked in actual parking spaces. There was cars parked by the exit drive way making it hard to leave property.

Under construction so a little loud and short on parking.

We stayed for our daughter’s volleyball tournament and the location was great since it was only 7-10 min walk to convention center and was very convenient.

The coffee maker didn't work. All the The pipes with thin walls. It sounds like a motor going aby time someone turns on the water. I couldn't sleep a wink The entire night. I will never return to this hotel. You can't pay me to go there. I normally longer Best Western Plus buy this one doesn't deserve the name!!

Great place to stay. The staff is friendly and helpful. Great location, conveniently located close to Disney and Anaheim Convention Center.

Property is under construction- but is still pretty great

Parking, Beds were not made. Trash was only emptied once.

I was not told the property was under renovation. They were not able to prepare hot food for breakfast, so it was bagels, cold cereal, etc. I booked the family suite for 6 of us, but it was more suited for young children, not 3, 15 yr Olds. The sofa sleeper was a joke. The mattress was horrible. Ended up adding another room. Had to double park on busier nights. She did comp our parking and gave a 10% off the second room.