Grand Bohemian Lodge Asheville, Autograph Collection®

Great location

The hotel is beautiful but the staff leaves much to be desired. We got 2 rooms for 6 nights, spent money at the restaurant, overnight parking, room service, and yet they refused to ship a small item we left behind (housekeeping took it by mistake) unless we paid a $25 shipping fee. I’m disappointed by their poor customer service at the front desk. All other staff was good.

We were very pleasantly surprised at how nice the hotel was, and all staff we interacted with were very accommodating and helpful.

Loved everything! Wish the sheets were just a little softer but no real issue!

Unique and right outside the Biltmore Gate Very slow service at the Red Stag restaurant

Proximity to Biltmore

The hotel was great!!! Beautiful and such friendly staff!

Lovely hotel, convenient restaurant, location was ideal for our day at the Biltmore. The red stag isn’t yet back to the quality of staff and food from before the storm, but it’s still a lovely and convenient aspect of the lodge .

The decor comfortable nice restaurant on site?

Stay is always nice. Beautiful property, i'm really comfortable to stay at. If they had a pool, that would be wonderful, they keep saying they're planning one.But that hasn't happened yet. Location is great.It's right across from the entrance to built.More estate is part of built more village. Lots of dining and shopping are in a short walk and even a short drive away. Redstag restaurant inside is superb.It is a higher end restaurant, so it's gonna be pricey.But was well worth the price. The red stag bar is really nice. The property has some very inviting fireplaces right in the center right across from the check in area.Very comfortable to relax and just chill out for a little bit. Having your car ready when you need to leave to go on.Errands or leaving the property is quite fast. Very nice place to stay on the higher end.But still, far less than some of the more upscale places in town.

Friendly staff, very clean rooms. Make sure when you book you clarify what type of room you want (tub, balcony, etc) . We didn’t specify because we booked online, and we were given a non tub room when we wanted a tub room. The staff made the change for us, no problem, which was great!

Great location for visiting The Biltmore.

The way it looked and comfy beds. Breakfast was amazing Nothing

Great place

Unfortunately, Biltmore Village is not fully recovered. The room was not cleaned while we were out most of the day.

Amazing experience

Breakfast was amazing!

fantastic people - the property is well placed for the Biltmore estate .Valet parking is available . the rooms were luxurious and had coffee maker , a very small fridge and very cozy robes. Did not get a chance to try their spa but it was cozy and the people were so nice. The restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with little kids . it was perfect!

Beautiful property and very close to Biltmore Estate.

Our stay was not great. Valet parking only and not included. No on street parking at all. Tiniest fridge I have ever seen. No microwave. Strong musty odor in our dark room with no opportunity to change to a comparable room and penalized if we left the hotel. Expedia attempted negotiate with the hotel to allow us to leave but the hotel hung up on them twice.