Residence Inn By Marriott Austin South

The room was so clean and organized

Everything was clean The room was very dark. I’ve never been to a hotel that dark ever before and as a traveller I’ve been to many hotels. In the picture it didn’t seems to be dark. I choose this hotel over others only because this one had more windows. The room was in the first floor and outside of the room there was fence. This is unacceptable with the amount was paid for this room. Also, in booking.com it says free parking but hotel said they never had free parking and I was charged for every night. I purposely filtered by parking to ensure the hotel has free parking available. I shared pictures.

we paid with gift card ??? for my daughter they gave her a hard time so she ended up sleeping in her truck soooooo unacceptable !!!!!!!!! she will not be back to Austin Texas

I arrived early & was able to check in. Yay! The front desk clerk was so beautiful & pleasant. She was articulate, knowledgeable, & very personable. A definite plus to the company. My room was clean, orderly , & without a stale smell. I couldn't be more happier. Thank you management for ensuring your employees & property are top tier.

Great place to stay.

Property is dated. Location isn't great, it's $50 Uber to get to downtown area. Pool was small and filthy. Laundry only had one machine operational so we had to wait a long time for a washer/dryer. I'll stay elsewhere next time I visit Austin.

Superb

We had a great stay! The room was spotless, spacious, and very comfortable. The staff was welcoming and helpful from check-in to check-out. We really appreciated the amenities, especially the fully equipped kitchenette and complimentary breakfast. The property felt safe, quiet, and well-maintained. Overall, a smooth and relaxing experience — we would definitely stay here again!

Hotel room was okay, but we were in a budget as we were staying for four nights.

Small breakfast area. Correct

Good location nice suites

Exceptional

The staff were very friendly and the gym facility was nice.

The MOD, Jacob, was so amazing and helpful and compassionate..he made our stay more than just a hotel overnight- he came up with a great solution for our family. Our room was immaculate and comfortable and we all were able to relax and rest after a very stressful trip. Breakfast was also great. Thank you!! Would have liked the online description of location to be more clear.

Friendly and courteous staff

I didn't have the breakfast, but they had fresh coffee which was decent. The property was clean and quiet. The rooms were clean and comfortable. I would definitely stay here again.

Everything was fine. No complaints and breakfast was really good

Superb

We didn’t expect room cleaning everyday, but the two times we did request it, it seemed as if they only did half the work. No vacuuming was done, the tub was not cleaned,no dusting was done. The hotel and staff were very nice. Just disappointed in room cleaning.

Our stay was very nice. The receptionist was very polite and give us good service. The room was comfortable and clean.