Best Western Plus Brunswick Inn & Suites

Hotel was not clean, the air conditioner did not work. Not a good experience.

The room was very nice and clean. The front desk clerk was extremely helpful when there were issues with the TV and the phone. And the lady that worked the breakfast room was so sweet! Thank you!

The room was a bit smelly but I didn’t complain and it went away.

Great room and hotel was very clean. Breakfast was great too.

Food and floors nasty.walkin bathroom and bottom of feet were black.

During our stay, we did notice some water damage on the bathroom ceiling, which may need attention. Other than that, we experienced no major issues during our one-night stay and enjoyed our visit. We would consider staying here again.

Perfect!!!! A little too close to the freeway but we couldn’t hear it from our room

Very clean and spacious room; staff friendly and helpful; breakfast had everything you could want; lots of parking.

Fast and super friendly check in!

We were on a time crunch and our hosts had stopped at the hotels a couple days prior to see if we could get early check in, only to be greeted by a girl at the front desk sitting on a chair with her shoes off and chomping on a pork chop, Seriously? Her reply was basically NO can do to our hosts. Is this the type of people Best Western hires to represent their brand? Pretty unprofessional and lacking serious customer skills.

Comfortable, convenient, nice breakfast. Great value

No cold water in the bathroom sink, facilities are very tired

We choose this hotel due to the ratings. How they are so high, I do not know!!! 1st thing, we asked for a room close to an exit. We had booked a handicap room, since we have a hard time walking, it is extremely far from either entrance. We then noticed the room smelled like there had been a wet dog in it. However, we were told no other rooms. The bathroom smelled of something horrible. Thank goodness I have learned to bring cleaning supplies. There were kids on the 2nd floor (we were on the 1st) and they ran the halls, slamming doors till after midnight. We ended up sleeping in our clothes and not even using the moldy shower. When I mentioned the wet dog smell again upon leaving, I got no response. Save yourself the aggravation, skip this place!

As always, this BW was clean, the staff was super helpful and kind, and the free breakfast was hot and delicious.

I liked the clean room, awesome breakfast . Jennifer doing breakfast was great & staff was great. Love the variety for breakfast . I would highly recommend .

The air conditioner in our room made loud noises upon start up, every single time and rattled loudly while running. This woke us up every time it came on and it was difficult sleeping with the constant noise. In room AC definitely needs maintenance, repaired.

Comfort, food Shower was hand hold only and the place you are supposed to be able to hang it up was upside down and so unable to prop it to shower normally. I was not in need of a handheld shower and it was very inconvenient

Good breakfast ,nice room

Super clean , pleasant staff , helpful and friendly Nothing !

The food was delicious and hot Not a thing I would come and stay again