Best Western on the Avenue

Breakfast is okay.

Room was very clean and in great shape

Our room was very clean and well-tended. The staff, in particular the manager, was superb and helpful. Breakfast was good — I had eggs and meat every day and two of the days I also had potatoes. My husband stayed with Cheerios and muffins each day, which he loved. The air conditioning was much too chilly the first night but we figured out how to work the machine and were very comfortable after that.

Thanks full for professional Service for every one employee!!!

Well positioned in downtown. Staff was courteous and helpful.

The hotel will be our first choice when considering future overnights is Buffalo.

When we return to Buffalo, we will definitely stay at this hotel.

Rooms are very clean. The staff is very nice and helpful. Have free breakfast from 7am to 10am and a wide selection. Couldn't ask for a better stay.

Nice clean room and facility. Helpful staff. Convenient location

Exceptional

Breakfast was fresh, AC kept room cool, staff very friendly and courteous. Cool parrot in the lobby. Pleasant stay.

Without a doubt Troy, the hotel manager was working the front desk and that man made every bit of staying there worth the experience. The rooms were great, comfortable and spacious. The location was incredible and the staff was amazing. Again, a huge shout out to Troy. We've really enjoyed meeting you and thank you so much sir

We felt like we were treated as if we'd stayed many times before! Troy, the general manager gave us a great idea for dinner (Southern Tier Brewery) & then suggested the girls take an Uber home from their concert. Breakfast was FANTASTIC!!! N/A

Exceptional

The staff were very friendly. The room was clean. Breakfast was delicious, they had plain eggs, eggs with peppers and sausage, hash browns, ham, belgian waffles, cereal, bagels, muffins, yogurt and fruit! The parking lot was on the small side. There weren’t enough spots so we ended up having to park on the road with a hotel parking pass on our dash. We were there when the hotel was very full though so it may have been at full capacity.

The breakfast was absolutely amazing area and the lounge was very nice and clean all of the staff that we bypassed on the way downstairs greeted us with a good morning. The establishment was extremely clean and very quiet. We got a jet pool room and it as huge. Biggest one I’ve seen in a hotel room. Just for size reference, I’m not a small girl. Neither is my girlfriend. We both comfortably inside the Jacuzzi. I actually I fell asleep in it lol. My only complaint is that we couldn’t stay longer.

Great facility and staff. Location was convenient. N/A

Location, staff—everything was excellent! And there’s such a cute parrot at the reception.

Great hotel near to downtown. Perfect for those who want a quiet place with easy access. The area is very walkable too.

The breakfast. The building is clean. N/A