Country Inn & Suites by Radisson, Omaha Airport, IA

Location. Comfortable distance from Omaha downtown. It takes us only 20 minutes to drive to Omaha Zoo Breakfast is below standard. Food options are okay. But it tastes like old food. Even the cereal and bread tastes old. Myself and wife got bug bites from bed.

Good

Close to downtown. Room 118. There are many things in disrepair here. The bottom of the furniture is expanded and deteriorating like it has been sitting in water. There was a dead spider on the bathroom floor when we first entered. The handicap accessible shower has "patches" on the flooring where they have tried to repair, but it's really just a bandaid. It needs to be replaced. The shower head is leaking, not to mention it looks to be from the 80s and cost about $5. The door jamb is missing which makes me not feel safe. I don't want apologies, I feel like the photos are misleading. I would be happy with a refund. The rates were inflated (price gouging) due to us staying here the same week as the final four being in town. A window visible from the outside is stuffed like a hoarder house, and that basically sums up this hotel. I'd feel better sleeping in my car. So much ao, I checked out after 12 hours with no sleep to drive home 2.5 hours to get a decent night's sleep. So disappointing and not at all like the typical brand. Do better. I checked out 2 nights early. When I called to ask about when I could expect my refund, I was told they couldn't refund me. I dont get it. They were paid, and they know I checked out early. Do the right thing and do better. Someone please contact me and make this right.

Proximity to airport Was ok

The room was clean & comfortable. We came in to Omaha in late flight & shuttle was prompt in picking us up. We also parked our car at hotel for flight & trip before stay. All worked out very ell. Thank you.

Didnt get up in time Served breakfast only til 9:30

Great overall experience and location. The front desk was very helpful. The shuttle driver was the best.

Bed was hard

Good

This must be a new thing but no house phone in rooms. They asked for a good phone number the problem is that I booked two rooms that were not connected. So if the establishment had a situation they're not able to contact the other party. The bathroom needed attention. Updates are needed everything is worn and not functional.

The bathroom was dirty and had hair on the floor. The bathroom sink was dirty and cracked, and it smelled bad

The hotel desperately needs to be renovated. Stained carpet; broken bathroom tiles; torn and fraying furniture; 25 yr old electronics and appliances - and worst of all, the smoke detectors in the room were REMOVED…..just wires dangling from the ceiling from where they used to be. If a fire inspector went in, they would shut this hotel down!

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The shuttle to the ballfield was an excellent addition that I did not plan on.

Location was perfect for us.

It was a good value. The park and fly was helpful

Overall stay was Average - the rooms are in need of Updates

THE LEAD SUPERVISOR NIKKI WAS SO WONDERFUL AND SHE NEEDS TO GET A RAISE!! And promotion to corporate Nothing. I loved everything

Very good

The front desk staff was great, that was about it. There was garbage, such as a zyn can, a water bottle, and lip gloss still in the room. Shower temp was cold with no water pressure, and there were little hairs I noticed in the bed when I first laid down. The pool room looks very dated, and the maintenance worker who was in there at the same time as us could not keep his eyes of my girlfriend’s butt for more than a minute. This place was generally unpleasant, and I would never stay here again