Home2 Suites By Hilton Cedar Rapids Westdale

Clean room, great staff, paper thin walls and ceilings, could hear my upstairs neighbors stomping around at 3am, neighbors tv sound comes through the walls, definitely not as quiet as most hotels I’ve been in, yeah you’ll hear people in hallways but I’ve never heard people above me stomping around ever. For what you pay for a hotel stay nowadays you’d think they’d build them a lot quieter for a more enjoyable experience. Beds aren’t comfortable at all and the towels ARE as soft as sandpaper….blah. Never again.

Good breakfast and nice room.

Was nice clean newer-ish hotel. Nice breakfast. Spacious rooms and I loved having the kitchenette. Close to so many things.

Big room with lots of amenities. Quiet, helpful staff. New property

Breakfast was not great, food quality very poor. Carpet stained and very worn. Beds very horrible!!!

The room was large and very clean.

Clean everything from lobby to rooms; friendly staff; warm and cold breakfast options; convenient location to many food and shopping options.

Hotel is super nice, bed was comfy, the kitchenette in the room. The price

The price

Clean and spacious rooms. Breakfast could have more options.

Wish they had a hot tub. Breakfast was not good. And the smoke detectors on the ceiling blinked/flashed all night long.

Staff was very friendly. Requested ground level and they were able to accommodate. Wish they had a hot tub. Breakfast was not good. And the smoke detectors on the ceiling blinked/flashed all night long.

The staff was great, rooms were clean. The only downfall was the breakfast. It could be a little better.

The location was convenient for our planned activities. Very poor customer service from the management. Hotel staff is nice, however the managers are poor communicators and shared incorrect information with the agents from Booking who were trying to help us. Additionally, there are signs around the lobby to remind construction workers to clean their boots. However, additional cleaning care and attention were not paid to mud and dirt spread throughout the hallways, elevators, and pool areas. All of the above made our stay disappointing even though we are Hilton Honors members. We thought that the Hilton brand was supposed to bring a certain level of customer service and satisfaction. Unfortunately, the management of this particular Home 2 Suites convinced us in the contrary.

The room was clean and quiet. I was looking for "grab-n-go" items at breakfast such as a yogurt cup or fresh fruit. There was no yogurt available, and the bananas were a bit ripe for my liking.

Superb

Exceptional

Very accessible

Clean room, mostly friendly staff. Would definitely go back!

The second room was NOT a two queen bed suite it only a queen bed. No price difference was paid and we were short a bed.