Holiday Inn Chantilly-Dulles Expo Center by IHG

Very good

We enjoyed our stay -- EXCELLENT STAFF and LOCATION!!!

Superb

Great place!

Very clean and kindly staffs

The room was comfortable. The breakfast was served in a conference room as they were renovating the restaurant. Despite this they put on a more than adequate buffet. The hot items were very fresh. There wasn't decaf coffee, but when I asked about this they brought me an excellant jug of coffee. Parking was easy, with plenty of spaces, although not obvious when we first arrived that we were supposed to park in the shopping mall spaces. The hotel is renovating the restaurant and the outdoor pool, and it seemed this had been going on for quite some time. No mention is made of either these issues, and on Booking.com they are still showing pictures of the pool. Plus in the hotel there are signs to the pool.

They said the pool was closed for maintenance but it just looked like it needed to be cleaned. We saw garbages overflowing everywhere outside the hotel and inside the hotel. Garbage even stacked up by the elevator. The room itself was cleaned and was a nice size room it was comfortable but there was only small tiny bathroom trash in our room not a normal size one to be seen. We asked for a shuttle to a near by Walmart to get food supplies for our mini fridge and we where then told the shuttle was only for the airport and where told to use the back door exit to walk to the Walmart if we wanted. We asked for a wake up call at 3:30 am so we could get up and get going for our shuttle and that never happened. We did get our shuttle to the airport. Although the man at the desk for morning check out just took our room keys and said we would get a email receipt no real close out procedures.

The room was clean. The hotel location was great The breakfast was meh. They are improving the restaurant so they moved the breakfast to a small room. Options are meh.

Good

Good

Very good

Location and spacious room. The water pressure in the shower was extremely low!! Pool was not open. Hallway walls need to be repainted.

Great

Has a shuttle Good restaurants nearby

Good location None

Great location off the highway, restaurant options

Great stay, easy location.

Passable

The room was incredibly clean—you can tell the staff actually takes the time to deep-clean rather than just doing a quick wipe-down. There was absolutely no stale odor or chemical smell. The staff was also wonderful and incredibly helpful; my sister accidentally left her phone behind, and they made it completely hassle-free for us to retrieve it. We will definitely be back!

Breakfast was cold. At $10 it was as expected. It smelled quite bad in the room and hall ways. Both Smelled of mold and Cat urine or wet carpet. The bed was uncomfortable as well and should be changed immediately.