Comfort Suites Charleston West Ashley

I enjoyed my coffee and breakfast on the little "smoking terrace" before any smokers arrived, which was daily! Perfect for a few minutes of peace and quiet. Very convenient and local to downtown. My daughter enjoyed the pool and I was able to do a quick load of laundry which helped for our trip! 4 stars only because it could use some updates but all perfectly fine otherwise. Excellent value as well and was shocked of the size room for the cost. I would definitely stay again. 😊

Awesome room, staff, and property! Great location!

Our room was clean, beds were comfortable, and if we needed anything, staff was so kind and helpful.

We were very pleased with our accommodations. The hotel was easy to get to and the staff was very helpful. Five stars all the way.

The staff were absolutely amazing! Our air unit had broke and they were quick at getting it fixed and taken care of! The room was clean and all around the experience was fabulous! Thank you for a great stay!

Great customer service.

Breakfast average.

Everything was wonderful, night shift staff goes above and beyond.

What a great value. Large room. King bed and separate sitting area with couch and chair and foot stool. Extra bench, desk and office chair. Fridge, microwave and a closet. Spent a week in Charleston and the extra room was nice. 20 to 30 minute drive to downtown. Extra room was worth it. Located as basically an island with roads all around and one entrance. Even so rarely heard traffic at night. Eating within walking but use crosswalk and lights for safety with heavy traffic. Didn't seem to be enough parking but we always found a spot. Housekeeping was on demand only. You can pick up towels and trash bags at the front desk. Seems a very minor inconvenience if it keeps prices low. We were here a week so why pay extra for someone just to make the bed? We saw this as a positive. Free coffee and hot water, (sometimes), and fresh cookies. The breakfast was excellent. Bread, muffins, grits, scrambled eggs, sausage, juice. Very good. Food was hot and attendant was very good keeping it all stocked and clean. Worth the drive for a much more affordable and so much more room and amenities including indoor heated pool. Afternoon staff were friendly and helpful. What a great place to stay for vacation.

The hotel is a little dated but clean. Staff was nice and helpful. No complaints.

Customer service was superb. Front Dest staff was very helpful in answering questions about attractions. The breakfast was good as well. We will be back to stay. I would love another corner room.

Room was clean and bed and pillows wonderful. Surprised how quiet hotel seemed even though surrounded by roads. Parking ok and felt safe. Breakfast offered plenty of options. Only downside was not a lot of outside space for relaxing. Very small patio with couple of chairs. Great place to stay for the price!

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We have been staying here for many years. It’s comfortable and convenient but is beginning to look and feel “used”. There was some mold in the bathroom, we had no hot water for showering our last morning ….. the front desk said that they would notify maintenance about the water but we were on our way so don’t know if issue got corrected promptly or not. Breakfast is good, fair selection and atmosphere friendly.

Had sour waffles the 1st 2 days I was there and told the kitchen staff member who proceeded to call me a liar by telling me the batter was made fresh everyday and no way they could be that way. She refused to try one for herself. Took it up to the GM who was apologetic but didnt seem bothered by the fact his staff member treated me the way she did.

Refrigerator didn't get cold.

Room was damp, the floor wet, from the moment we arrived. Lady at the desk on day shift, said it was just humidity; you should see it when it gets really hot. I went to shower the water ran black off my feet. We took a towel to the floor it was black!

Everything was great got us in explained everything loved the warm pool beds slept hreat

Everything was great. The only issue I had was when we checked in. One card was used to reserve all rooms for us to pay at the hotel. The card responsible for payment was presented at check in but the funds were still held on both cards. I've reserved hotel rooms many times before and never had this issue, so now we have to wait for the funds to be released. Other than that it's a nice hotel in a nice area.

Stay here often,staff always very friendly and room is clean