The Ballantyne, A Luxury Collection Hotel, Charlotte

5-star hotel Excellent 10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
The Ballantyne, A Luxury Collection Hotel, Charlotte
The Ballantyne, A Luxury Collection Hotel, CharlotteThe Ballantyne, A Luxury Collection Hotel, Charlotte
Check in 4:00 PM
Check out 12:00 PM

About The Ballantyne, A Luxury Collection Hotel, Charlotte

At The Ballantyne, a Luxury Collection Hotel, Charlotte, exceptional service and top-notch amenities create a memorable experience for guests.Amenities at car hire offered by The Ballantyne, a Luxury Collection Hotel, Charlotte simplify the organization of your excursions, tourist activities, and other adventures in Charlotte (NC). For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and safety deposit boxes. At the hotel, utilize the convenient dry cleaning service to maintain your preferred travel attire fresh, allowing you to pack lighter.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte come furnished with air conditioning to cater to your needs and comfort.A few accommodations at The Ballantyne, a Luxury Collection Hotel, Charlotte also include unique design elements like a balcony or terrace.A number of rooms feature cable TV for guest amusement and enjoyment.In certain chosen rooms, mini bar is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Ballantyne, a Luxury Collection Hotel, Charlotte, you can always indulge in a scrumptious meal on-site. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At The Ballantyne, a Luxury Collection Hotel, Charlotte, affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At The Ballantyne, a Luxury Collection Hotel, Charlotte, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Valet parking
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning

Reviews

4.6 / 5
Excellent 1010 reviews
  • Engine customer Jun 2026

    It's an absolute Exquisite place to stay only negative thing I have to say about it is the provided mini fridge has only room for what the resort provides

  • Engine customer Jun 2026

    Service Delicious Beautiful hotel!!!

  • Engine customer Jun 2026

    Loved it!!! Had a nightmare flight from Mexico to Frankfurt and got diverted here. Had a good spa experience and lovely comfortable bed. Helped to ease some of the frustration!!!

  • Engine customer Jun 2026

    M

  • Engine customer Jun 2026

    Fantastic staycation! Went for the weekend for my anniversary and the staff was fantastic and brought us a small gift to celebrate. The grounds were beautiful and so were the rooms. Can’t wait to stay again.

  • Engine customer May 2026

    Always a great stay at The Ballantyne.

  • Engine customer May 2026

    Property had nice amenities, including a walking trail and children’s playground as well as indoor and outdoor pools.

  • Engine customer May 2026

    .

  • Engine customer May 2026

    The facility itself is beautiful Or room was old and for handycaped people. The bed was too low and the shower was not for a normal person

  • Engine customer May 2026

    As for the hotel, it was fine, but did not live up to the expectation based on price and location. The incident at the spa was our kick-off. Since my husband could not join me, he went to the pool. He sat at the bar (no one else was there) and of the 3 attendants working, no one acknowledged him. He left after 20 minutes. Multiple times when we went to sit on the porch off of the bar, trash from previous people were still on tables. Beyond that, everything else was really clean. Another big disappointment was that there was no coffee in the room. There was a note that said you could get coffee in the main lobby. I was not excited about having to dress and go down to the lobby for my regular cup of coffee. C I had wanted to spend a relaxing morning with coffee on our balcony. We dressed and left. The bathroom was OK. We did a balcony room and it was spacious but not worth the extra money. The bed was good. The guy that checked us out was nice. There was a charge on our bill from the pool that was not ours because my husband was never helped. He removed said charge.

  • Engine customer May 2026

    Everything!

  • Engine customer May 2026

    I have enjoyed staying at the Ballantyne Hotel for almost 20 years. It is the only place I stay when I come to Charlotte.

  • Engine customer Apr 2026

    The hotel, rooms, dinning and pool were excellent and we definitely will be back. The walking distance to other restaurants is also a plus!

  • Engine customer Apr 2026

    Wonderful stay

  • Engine customer Apr 2026

    Clean rooms. Lobby was overly crowded from all the events that were going on. This hotel is too small for 4 events to be going at the same time staff was rude when me and family was try to take pictures with our personal phones in the lobby during our stay. Told us we wasn’t allowed to take any photos of ourselves on the premises but on the website it clearly states to utilize any area of the hotel. And also was told when I arrived that we could. Spoke with them about it and I was told that the security that was hired was frustrated from removing visitors early from the hotel, which is no excuse to be rude with your paying guest. I will never stay at the hotel again on top of it wasn’t no where near being a resort like Grandover in Greensboro. So please don’t waste your money.

  • Engine customer Apr 2026

    Everything was fabulous!

  • Engine customer Apr 2026

    “Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.

  • Engine customer Apr 2026

    The hotel was amazing!

  • Engine customer Apr 2026

    We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.

  • Engine customer Apr 2026

    Hotel was nice overall not what I expected… couldn’t sleep well people were loud in the hallway all night walls so thin you can hear everything in the halls. Found mold in my champagne glass from the cup .

Frequently asked questions about The Ballantyne, A Luxury Collection Hotel, Charlotte

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have free Wi-Fi?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte offers free Wi-Fi for all guests.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer parking?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte offers both self-parking and valet parking. Fees may apply. Oversized vehicle parking is also available.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte have meeting spaces, conference centers, or conference rooms?
Yes. The Ballantyne, A Luxury Collection Hotel, Charlotte offers meeting spaces, a conference center, and dedicated conference rooms, making it well-suited for corporate events, team offsites, and group meetings. Banquet and reception facilities are also available.
Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a fitness center?
Yes, The Ballantyne, A Luxury Collection Hotel, Charlotte features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is The Ballantyne, A Luxury Collection Hotel, Charlotte located, and how walkable is the area?
The Ballantyne, A Luxury Collection Hotel, Charlotte is located at 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277. With a Walk Score of 54, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in4:00 PM
Check out12:00 PM

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