Country Inn & Suites by Radisson, Chattanooga-Lookout Mountain

Staff was great. Bathroom, bed and kitchen areas were clean, but the back of the bathroom door was gross. The caulk was peeling from the corner of the shower revealing black mold, and there was an unpleasant smell.

The lady in the breakfast area was outstanding and worked very hard. The day shift host was very nice, the evening lady was grouchy, she checked us in.

It is a little cr

Was easy and fast to check in great staff clean rooms!

The staff is friendly. The room was so-so, because the phone was broken and the bathtub has mold. The AC was off when we entered and the room smells weird.

We stayed here previously and had great things to say. Thus time however, there were several issues. We stayed in room 210. The bed was horrific to sleep on. We barely slept and had such terrible back pain we even opted to sleep on the small couch instead of the bed. The couch was very worn and felt dirty. The red chair smelled like fish every time we sat down. Our mini fridge leaked water the entire time and fridge wouldn't stay cold. The housekeeping kept barging in our room 3 times while we asked them to stop and respect our do not disturb sign. It was so uncomfortable that we set up our camera to make sure they weren't coming in when we were gone. Talked to front desk about it and the lady said "oh I'm night shift so I never see housekeeping to tell them". She was rude and offered no help. Didn't even apologize on their behalf. So we stacked things behind our door as well as keeping both locks, locked. Out of 5 stars I'll give it a generous 3 and a half

Rooms dirty, micro fridge did not work, mold, mildew on shower curtain and all over tub enclosure, floors dirty, fridge did not work and smelled like rotten food. Complained about housekeeping as was told they are relatives of the owners and they had many complaints but nothing ever gets addressed

Great BIG breakfast. Beds could have been more comfortable though.

Big room. Clean. Friendly front desk. Only stayed 6 hours traveling.

Room smelled like a wet dog. Bathroom had black mold on ceiling and walls. Shower had mold in crevices and shower wall had holes which were filled with mold and scum. Waffle machine was broken. Completely unacceptable especially for the high room rate. Pictures on website are not representative of actual conditions.

The back door did not lock. Did not see much as far as security cameras especially at back door. I moved my vehicle around to the front overnight because I did not feel safe leaving it in the back lot. Trashcan by back door overstuffed and smelled like dead fish with a spent syringe laying on the ground next to it. The inside was nice and clean but looked like the outside needed some major attention.

The room was dirty. No ac in the living room of site so it was 10 degrees hotter than bedroom. I paid in full on Expedia but they still said they were going to charge me an additional environmental fee. When I asked why they said because of Trump?!? The guy making breakfast told me he broke the waffle machine because he was mad, so I started to try their eggs but it turned out to be egg soup. Sausage didn't look like it was cooked. I decided to go to cracker barrel next door instead. Water was only like warm. Room smelled of mold. I had to walk through cigarette smoke to get in the front door. Then at the counter the lady had her pack of cigarettes on the counter. I guess this is mostly a smoking hotel, but it didn't smell like smoke in the room, just mildew. No towel rack. One remote for two tvs. I think that's it.

The woman that checked us in was extremely rude more than once. The sheets had brown stuff on them and we got bug bites. Breakfast was ok the second day but the waffle maker was broken the entire time. The first day the eggs were some weird pancake looking things. Could not eat them. The man that checked us out was nice though.

Carpets need to be cleaned.

Room was clean. Staff was friendly, we didn’t eat breakfast there because the Cracker Barrel in front of it but it was packed every morning so I’m sure it’s good. Parking was not an issue. Had a front spot the whole time despite Chattanooga being busy due to the first week of summer break. We will be back!

Trash under the bed

This hotel was clean and comfortable.

The breakfast was ok. The room? Well…. Don’t bother…. Stay somewhere else! Mold on shower walls and tub. Yuk! Toilet did not flush every time. Bathroom sink out of order. Totally clogged. Had to shave, brush teeth, etc., and wash hands using bathtub faucet. Very back breaking. Water on floor at foot of bed when checking in. Office gave me 2 towels to clean up mess. They did not even offer to clean up. Next time I will stay elsewhere. Once is enough.

To talk to Owner or manager, but they denied because I had booked hotel stay through third party. I always use hotel.com and never had any issue. They did not give me -0- receipt because again same answer that I used third party to book. Give me some compensation if possible. Thanks!

Nice clean place. Would recommend for a sta