Red Lion Hotel & Conference Center Cheyenne

Make sure to clean the shower there was hair . Other than that the staff was very helpful.

Shower was hot. Pillows were flat. Which I like. Bed was comfortable. AC didn’t maintain room temperature consistently. Which was uncomfortable. Our blind wouldn’t close. We were on the first floor right across from the main entrance so lights flashed into our room all night. We asked the desk if they could fix it or something? They were fully booked so we couldn’t change rooms. Didn’t offer a discount. Nothing. Breakfast was terrible. Went down at 7am. No oatmeal left. Soggy waffles. No juice left. Awful start to our drive.

OK breakfast. Comfortable bed. The freezer in the refrigerator needed thawing. I couldn’t get my freezer blocks in the freezer. The light on the desk didn’t work, and the plugs and sockets on the desk didn’t work. I was told to use the side door to get to my room. It was really, really difficult trying to get the luggage cart up over the door sill while trying to hold the door open. Poor service in the restaurant.

Clean and safe location. Vehicle noise not sure if it was the highway.

They overbooked the room! I turned up at 10pm with 2 kids, only to be told, no room was available and they wouldn't refund me and I had to take it with expedia! Apparently this has happen "a lot of times" and "they feel terrible turning people away". Then don't offer the rooms if they are unavailable.

The room was clean. The bed was comfortable. The bedding was fresh. There were lots of towels. The staff is very helpful. We would definitely stay there again.

Lovely looking room but needs a good clean. Breakfast was just a mess with no staff keeping on top of the housekeeping. Could be a fantastic place to stay but needs attention

Very nice room, very roomy, nice shower and bathroom, the room smelled good It was hard to find luggage carts, but I found one

Beds were comfortable First room had us on the 6th floor and floors were dirty with dirt and crumbs , ac didn’t work well and kept turning off , was told we could change rooms after a hour I had to go back to the lobby and talk to a new management because the lady I talked to never told the next shift person to let us change rooms .

Very good. Would stay again!

The waitress/bartender in the bar was excellent. She ran the show without any help and always had a smile on her face. This property is wonderful!

The property was nice looking. The tv in the room didnt work!

It was confusing to get around. More signage for lobby and restaurant would be helpful.

Exceptional

Passable

Bright, modern , clean Free parking, wifi & breakfast Everything you look for on a road trip Nothing

Hotel looks nice for the most part The night desk clerk gave me the Wi-Fi code instead of my room number, then told me to drive around the back of the building “there’s an entrance back there” (turns out theirs three of them) then my card wouldn’t unlock the entrance door, finally get in just to find out my room was right next to the lobby elevator and I went through all the trouble for no reason, finally get to my room just to find the tv is broken, go all the way back to the desk and get a new room and this time the ac unit sounds like it’s shedding plastic and I had to shut it off so I could sleep, also not to mention the lipstick on a pig remodel that was falling apart, I kept tripping on the threshold going in and out of the bathroom bc it was peeled up, and when I informed the desk of this in the morning after the mid breakfast that was pretty scarce they didn’t offer any solutions for making it right

Poor

Exceptional

bed was comfortable. easily the best thing about the hotel. value for the money was a hard no!