Hotel Chicago Downtown, Autograph Collection by Marriott

Thank you for taking wonderful care of my 2 kids and myself. We had a wonderful experience. Very friendly staff that offered suggestions on food and activities. Breakfast was very good and loved the member lounge with 24 hour pop and water.

Great location of the hotel. Rooms are somewhat dated but comfortable.

The hotel was in a great location.

The hospitality was exceptional. Staff was super friendly and helpful. Room was clean, and view of the river was a nice touch. Would definitely stay here again

Great location, right in the heart of the city. The staff was really friendly, and the rooms were nice and clean. This is my second time staying here and I would come back.

My wife and I stayed here for a night while going to a concert at The House of Blues. The location could not be more perfect. We were able to walk to breakfast and an architecture boat tour all before checkout. The only downside was insanely slow and not communicating valet. That process has to be improved. If other hotels in this price point can give live updates that should be the expectation in 2026.

Location

Great property

We stay here several times a year. Always A+++

The hotel was in a great location to everything downtown. The staff was friendly and helpful. The hotel was clean. I didn't like that they had a destination fee but I does give you a $15 food/bar credit. The only thing I wish they had in the room was a full length mirror.

Good

Exceptional

Very poor

I wanted to take a moment to recognize the excellent service provided during my stay. The level of professionalism, attention to detail, and genuine hospitality truly made a difference in my experience. Every interaction was handled with kindness, efficiency, and care, creating a welcoming and comfortable atmosphere from beginning to end. It’s clear that the team takes great pride in delivering outstanding service, and that effort does not go unnoticed. Thank you for making my stay so pleasant — I would gladly recommend this hotel and look forward to returning in the future. Heidi the Manager is an incredible person ❤️ There was nothing to complain about our staying.

Property was clean and we had access to a good portion of the city with no issues.

The only issue with our stay was room service they can knock or call us to let us know our food was ready

Buena localización, limpio, cuarto amplio. Me encanto

Welcoming staff. Clean rooms & environment friendly

The staff and up keep of the maintenance of the hotel was spectacular

The room didn’t have any drawers or shelves to put your clothes, the same in the bathroom.