Kinzie Hotel

Very poor

A special shout-out to the bartender at the happy hour, who provided excellent service and created a warm, enjoyable atmosphere. Their friendliness and professionalism made the experience even more memorable. Overall, a great stay, and I would happily recommend this hotel to anyone visiting the area. ⭐⭐⭐⭐⭐

Exceptional

The staff is very accommodating, and the location is perfect for access to Neocon.

Lovely stay no complaints

Location and Staff was great. Breakfast could be improved. A bit more protein options.

location, location, location

Very clean room, quiet, very comfortable bed, staff is accommodating and convenient location.

Only downside, the elevators took a while and could not use the stairs. There is only re-entry on the 1st and 6th floor.

You shouldn't call it a boutique hotel and offer the kind of Continental breakfast you offer: paper plates and plastic utensils do not belong in boutique hotels.

Lovely service & staff. Breakfast & happy hour were great!

Great location and friendly staff Lots of noise at night and housekeeping did not clean the room one day

Really lovely hotel, front desk staff was so kind and helpful. Every time we had a question or were even just greeting us warmly when we walked in. We liked everything about the hotel, except the very loud noise late into the night and into the early morning hours from the nearby bars. Pounding drum beat music used to be fun when I was a younger person, but now, keeps me from sleeping and I wasn’t unable to go to sleep two nights in a row at this hotel until at least 3 AM when the music stopped. The noise was just horrible. Really wished I would have known about this before booking. We were in the back of the hotel building and there was a bar/night club right across the street

Very good

Great location by a lot of good restaurants and was very comfortable. The breakfast/happy hour room is very dated compared to the rest of the hotel with not a lot of fresh options in the morning.

The hotel was in a great location. The staff were really friendly. The breakfast and happy hour are a great plus. Only down side it was not quiet outside, however what do you expect downtown Chicago. This wouldn’t keep me from staying again!

Loved the property. The room was loud just because of its location. That's fine. Just hard to sleep with street noise. Should have brought ear plugs. The hotel is beautiful and clean and fun. Staff were fantastic.

Bedding and pillows. The rooms need a little design update. Especially the bathrooms.

Beautiful hotel and location, super friendly and accommodating staff.

Service, room and location N/A