Quality Inn and Suites Garden of the Gods

The room was clean and i liked that there was an ice box in the fridge which is rare these days. However, the beds were very hard and the bottom sheet wouldn't stay put, every time you rolled over the sheet moved and got messed up. Also, the tile in the bathroom had a lot of peeling spots and mould between those peeled tiles which made taking a shower not particularly enjoyable. The blackout curtains had a lot of holes, too, making them only partially black out.

Great

The room was good with comfortable beds. The pool was nice, but chilly. The breakfast was ok - a basic breakfast, but the breakfast soace was too small for the size of the hotel. There were so many people that it was a long wait to get some food. They should separate the waffle station so that line wouldn’t be in the way of the rest of the items. Also, they ran out of some items or just didn’t fill them. It was ok, but not as good as expected based on other reviews.

Good overall

Good for families

The room was clean and the bed was pretty comfortable. The main thing I didn’t like was the VERY low toilet. If I had known it was so low, I wouldn’t have reserved it. Also, the tub had rounded sides and no mat and was pretty slippery, so you have to be careful getting in and out.

Liked everything except the tv channel choices.

The breakfast was good. The pillows were lacking.

Was not expecting anything fancy but this place was one of the worst experiences. Front desk was super busy at checkin and understaffed. Forty five minutes to check in. Room had hairs on the bed.....gross. Shower was patched and paint was peeling. Lights did not work either. Had intended to stay here for 4 days canceled the last three had rebooked elsewhere I would not recommend this hotel he'd be better off staying at a motel nearby if you're looking to save money. They also are charging comparable to what other nice hotels are charging so not worth the money .....very dirty.

We reserved and paid for three nights ($395.31). We had to check out and return home after only two nights. Not only did the hotel keep the money for all three nights, but they tacked on a $110.42 charge without explanation. Thieves.

Very good

Good

Nice location right near the highway through Colorado Springs. Clean rooms, nice and quiet. The only bummer was the breakfast was rather ordinary and had to get a coffee elsewhere. But overall, given the price, I would stay there again.

The staff

That terrible urine smell is unacceptable. The rooms need to be renovated and cleaned better. We barely wanted to take a shower. We took showers because we had to. We had the suite which was the most expensive so this is highly disappointing. One staff member was very unprofessional and lacked good customer service. Also, in the suite which sleeps 6 we should have more than two tiny soap bars. The desk chair was also majorly broken. Staff did not communicate well with the cleaners... we got door knocks and entry a day before our scheduled check out, etc. The breakfast also needs to be replenished frequently. I should not have to hunt down the kitchen lady in the back because an item ran out.

Great property enjoy the day

The pricing was great, two joint rooms with two queen size beds and a pullout couch, provided plenty of room for our 5 member family. The downside was that the bedroom looked a bit dirty, small stains on the chairs and couch, floor looked like it needed better vacuuming. Lamps shades were a bit cracked. We took pics just incase for our deposit. The breakfast was good tho. And the staff was very friendly. Definitely recommend if you’re on a budget. I also liked that when I checked in, the person at the front desk gave us a paper map of the hotel which included check out times, breakfast hours, and pool location, really appreciated that.

The rooms were very clean, the staff was very nice and accommodating.

Cons: Building was run down, some improvements were tried but not well executed (like the paint job). Furniture was very worn. Tub was worn and in need of a new shower curtain.

Exceptional