Towneplace Suites Columbia Northwest/Harbison

All very good

Exceptional

Exceptional

Exceptional

Everything was great Too short of a stay

The lady who checked us in was the sweetest and so helpful! I was so thankful that everything was cleaned well that is a huge plus! The pool and the pool area. There was no place to sit in the shade and it was really small.

Everything was good and the breakfast was the best

I enjoyed my stay! Staff greeted me coming or going, willing to help if I had a question or needing anything. I plan to stay again the next time I'm in town.

The room and hotel lobby were pretty clean. The kitchen in the room had almost everything you need to make meals. They have a complimentary breakfast every morning that was actually pretty good. They have some kind of eggs, sometimes bacon and sometimes sausage, 3 different types of cereal, waffles, bagels, muffins and some fruit, juices and milk. The only thing I would say they need to work on, is to explain to customers the charges that will hit their card and how much. They have a “incidental” hold they put on your card ($20 per night) and also if you have a pet, that’s $60 for up to 2 dogs per week. Other than that, the staff was great from the front desk, to the maintenance to housekeeping. Everyone was very helpful and nice. I’d definitely stay there again.

Deloris was amazing at check in!

Friendly staff, kitchenette, continental breakfast

I don’t expect anything great with the free breakfast but this one is the saddest I have seen. The eggs were not good and there was not a lot else to choose from. I do not think they had it all out even though it was an hours after the scheduled start.

The staff at this location are absolutely phenomenal! They are very polite, welcoming, friendly, and shows great care towards the welfare and experience of their guests. This is my second time being at this location and the service and overall customer experience only got better! The is the place to be if you are ever in that area!

TV in 1st room did not work, however the staff accommodated me and my wife by putting us in a nearby room.

Breakfast was not great. The front desk told us when we checked in that breakfast started at 6 AM on week days. Both my husband and I made a mental note of it. We went down at 6:15 and the breakfast attendant told us that it did not start til 6:30. We waited. Coffee was awful - must have sat in pot all night. Grits were cold. Containers that contained nuts, choc. chips, etc. were almost empty and looked very dirty. Bacon was not cooked enough. Attendant was nice but did not seemed to have been trained. Front desk attendant in the AM was not friendly at all. She seemed annoyed that I wanted help. I gave her the key - she tossed it in the box. I told her there were a couple of problems that I wanted to report. One was the shelf in the shower that was falling and the front of cabinet holding the bathroom sink looks terrible. She did not take note of any of this. Entrance needs better signage. We didn't realize it was the entrance. We drove all the way around the property and decided that that was the only possible entry. There was no "Do not disturb" sign to put on the door.

could here I-26 traffic

Price

Front desk greeting Price

Needed a Kitchenette

But all of the conservative regulars. I guess it's just cultural.