Extended Stay America Suites - Columbia - Northwest/Harbison

They didn’t have any dishes, utensils, pots or pans in the room to eat or cook on (which is the purpose of having a kitchen) They don’t offer breakfast. We found two roaches in the room. We had to pay $1 just to use the room phone (that was funny lol) The shower was dirty. Should I keep going? ……

We had to stay for an emergency in our home. We were pleasantly surprised at how clean and nice the hotel was. Despite the age of the building.

High

Accommodating and professional staff

I definitely appreciate the affordable cost. However, there needs to be some serious renovations and upgrades to rooms and service. I had to stay for a week and there is no house keeping at all. You have to exchange what you have for fresh towels and linen at the front desk. It says breakfast is included which was the main reason I selected this hotel, so my son could eat before school.! They only have a grab and go and that was very disappointing and inconvenient for us.!

It was gone for the time we stayed

It was spacious and had a recliner which was very comfortable. Good price. Close to where we were visiting We saw a couple of bugs in the bathroom and vanity area. Not sure what type. No breakfast like a hotel would have.

Charged for everything but provided nothing except packets of oatmeal, grits, coffee and muffins 😭even had to take out your trash. Over priced for sure

We have stayed here before and had no issues. Clean, convincing, great quality for the price. Our “non-smoking” room had clearly been smoked in. We checked in late so by the time we got to the room and noticed the smell, there was no desk clerk on duty. The smell was overwhelming and we had to wash everything that was in the room when we returned home. The cigarette smell was overwhelming.

No lights in the room

I didn't eat the breakfast I thought it would be a fill course breakfast but it wasn't. Everything could've been more cleaner the sheets were dirty and the room had a bad smell when we entered I had to buy air freshener and spray to sanitize the room that wasn't good it literally pissed me off.

The room was very spacious. We were here for 3 days and 2 nights for my daughter’s basic training graduation from Fort Jackson. The staff was amazing especially Ms. Amanda, she was there when we checked in late at night, we drove from Wisconsin, she was the sweetest and very helpful the days we were here. There wasn’t anything I can think of that we had any issues with.

You have to pay to use the utensils, you have to take your own trash out, elevator hasn’t been inspected since 2022, staff isn’t available after 10.

This place seemed deserted. Wont be booking here again.

Everything was good

The bed was hard and the shower was nasty. The room smelled very musty. The breakfast is only nutrigrain bars, muffins, oatmeal and coffee. I was surprised with hidden deposit fees which I was not informed of before my stay. The staff was friendly though. This was my first and probably my last time staying at this property.

Water was cut-off for four hours and I could not take a shower. Breakfast is not breakfast. It's fruit roll-ups and coffee with grounds floating in it. There's wifi interruptions, there's no business center or printer. It's perfect for a crew of foreign workers as many guests were. Not a place for a business career oriented person. With wifi interuptions, no water for four hours 8am-12pm, no printers etc. it's not suitable for a person whose traveling for business. Great if your a construction company.

The woman who check us in was the high point. She was awesome. However, we didn’t feel safe, the rooms were dated and dirty. I was up most of the night checking on my vehicle and felt like I had to put a chair in front of the door for safety.

Didn't try breakfast but location was good No smoking room smells like people smoke in bathroom ?

Very sweet staff, spacious pop I saw a couple roaches