Hilton Garden Inn Fort Lauderdale Airport-Cruise Port

Everything was good

Clean and nice

Exceptional

Superb

Parking easy, clean room

I liked the lady at the front desk she was friendly . Also the lady at the bar

Room was spacious and clean. Reception staff was excellent! Buffet breakfast food could have been warmer. Fruit was not ripe!

Hotel is exceptionally clean, fresh, (I understand its newly renovated) lovely staff, great check-in, check out experience.. 5 stars to the van driver who took me to the airport at 4AM ! spacious comfortable room, nice amenities.. ice machine is really noisy!! you can hear it all the way down the hall.. coffee machine didn't work too well (these are minor details)

The hotel is nice on the outside but inside the hotel it was extremely dirty and needs to be painted. My room in the bathroom was dirty and had mold in the shower. When I called front desk and asked for them to clean they said OK but never showed up. I had a long day getting off of a cruise and was too tired to go downstairs and complain.

3.5 out of 5... Will be back!!!

Exceptional

Everything was perfect for our one night stay before our cruise, except...the shuttle driver dropped our luggage while unloading and broke a wheel. No one would acknowledge it when I mentioned it to two different front desk employees. She didn't load any of the passengers luggage at the airport but did come back to unload it upon arrival at the hotel. She was a larger lady, walking with a limp and visibly struggled with the luggage. We would have grabbed it ourselves, but she did first. She pulled out each piece and the hit the ground pretty hard. The one particular piece hit just right and the wheel broke. An apology would have been great, some sort of accommodation even better. But, nothing. Other than that, the hotel was very nice--clean is what is so important to me and it sure was!!! I would go back, but lesson learned, protect your stuff if you're questionable about a situation.

The room was clean but the air conditioner was not cooling me down. It’s an older style model and I had it on the lowest setting but was not getting any cool air comfort.

The proximity to the airport. My clean clothing I brought for a cruise picked up a terrible smell from the room. It was a non smoking room that smelled like smoke and old food. The room was musty like it hadn’t been used in awhile.

I love that they were in a beautiful prime location close to every thing I don’t believe I have any dislike to express about my experience.

breakfast was great

Great hotel, good food and also lots of cool restaurants and shopping nearby!

My flight was cancelled early in the day of our scheduled arrival. I cancelled my 3 rooms for that night as soon as I knew. We arrived the next day and we stayed the 2nd night as well as a night after our cruise. I have tried to get a credit for our cancelled first night for 3 months now with no luck. Regards Al Hubbard

I will never stay there again. I had 3 rooms booked for 2 nights and in the afternoon before arrival my airline cancelled my flight. I called immediately and cancelled my 3 rooms for the first night. My party arrived the next day and we stayed the 2nd night. After my cruise I stayed another night before returning home. I spent over a month trying to get a credit for the 3 rooms I Cancelled for the first night of my stay without success. I am 76 years old and travel a lot especially cruising out of Ft.Lauderdale and your property has been my first choice in the past.Never again.

Exceptional