Red Roof Inn Chapel Hill - UNC

Dirty top sheet, roach on back of door, and still waiting for refund to get processed/approved several days later.

The accommodation status, they did not have a double room that is handicapped. Been trying to get my money back bc had to go somewhere else. Lying and not taking responsibility

Great, quiet location. Staff friendly and willing to go the extra mile. NA

Everything is good. The front desk paper is very hell and the Maintenance is very good housekeeping nice.

It’s just wasn’t what I expected from the pictures displayed

Very good

The room was very clean, updated and spacious. The staff was very friendly and helpful. The property is located in a wooded area by a busy intersection but it's very quiet. The air conditioning is great and the parking is very convenient. The location is great! Only five miles in one direction from Chapel Hill district and five miles in the other direction from Duke. I would definitely stay here again.

Place is disgusting I should have slept in my car Everything

Exceptional

Location None

It was spacious and comfortable (bed and temperature) There was a bit of a smell but I quickly got used to it

There was a bit of a smell but I quickly got used to it

Bad

Everything went well

I really don't expect a lot from a 2 star hotel other than a half way decent place to sleep and wash up. This didn't even meet that. I had reserved an accessible room. The room had a bathtub, not a walk-in/roll-in shower option. But that wouldn't have made any difference, because while the water turned on and off for the bathtub, the diverter to have the water flow to the shower head didn't work at all! So even though I wanted to take a shower, I couldn't. And then, there weren't even any towels to dry yourself off with anyway! There was one hand towel and one washcloth, no bath towels - and no hairdryer either to dry yourself off without a towel. The room reeked of marijuana which is still illegal in NC. While the location is super convenient, this is definitely not someplace I would ever stay again.

Location so close to my destination

Very Unsafe. Not clean and the pictures did not represent what you are really paying for. Everything

Location was great. Floors everywhere were sticky. Questionable clientele. Gave me a hard time about my dog. Toilet didn't work. Staff not approachable. Didn't feel safe there. Very low to nonexistent shampoo and conditioner.

I confirmed the day before I’d be checking in by 11pm, they said I had until midnight. Even I arrived exhausted from traveling at 1031pm they said they cancelled my reservation and gave the room away because I didn’t answer their call when. Prostitues and a pimp were working the parking. Employee Victor was unprofessional and it took me till 1am to find another hotel, thankfully I did and it was so much better than this dump.

The room was clean, and the tub, shower curtain, sink, and bedding all seemed relatively new which was surprising given the condition of the lobby and exterior. The lobby had a horrible smell and was full of boxes. The exterior lights did not come on until almost complete darkness, which made it challenging to navigate the stairs at dusk. There is old furniture and grocery cart’s being stored by the stairs / elevators. The price was a gouge for graduation weekend at over $270 per night.