Red Roof Inn Durham - Duke Univ Medical Center

We stay at this property pretty often.. Just wish the showers and the floors were a little bit cleaner.. but other than that it's a good place to stay..

Rooms are clean, staff is helpful and looking forward to book again.

Everything was good. The staff is amazing I come here all the time.

Clean

Nothing it was disgusting, the whole place smelled like weed. It could’ve have smelled better and been cleaner the beds were full of stains. We asked to get moved from the rooms 2 times and it was just worse and worse. The area was also not safe and we saw literal crackheads doing drugs in the staircase and not just weed.

The stay was better than the last time, the room I had was more up to date. The only issue I had was I had to pay a 50.00 deposit when I arrived to the hotel. I prepaid for the room in advance and he said it was for a smoking deposit. I just stayed there a few weeks ago and didn’t pay a deposit. I don’t smoke but it should’ve been said online when booking the room and not told at the time of check in. I stayed 2 nights and housekeeping did come knock on my door to bring fresh linen if needed. It was a sign in the lobby saying I’d you needed them to come into your room let the front desk know by 10am which was a good thing for those who didn’t want to be disturbed.

Walls, carprt, and floors dirty

Super convenient, receptionist was professional, and friendly Would like a microwave in the room.

Blood on the sheets

However what was disappointing was that the lobby didn’t even have these on request. It’s not that expensive to get the most basic of amenities for your customers. A communal Iron and hairdryer can not cost more than $50. A used microwave, which would not only be nice for your customers but also your employees so they could heat up lunch, can’t be more than $30. These little things just show a cheapness and lack of care for the customer’s experience. In terms of cleanliness, it was ok. Surfaces and bed weren’t bad , floor was sticky. Oh and the policies they have, such as only 15 min in the lobby is off putting. I was hopeful staying here, and have had decent experiences at 2 star hotel, but honestly my experience here just made me feel like I should have spent a bit extra to stay at another hotel. Management needs to do better

Everything was not good

A great stay close to resturants and grocery store:)

It was close to the location I needed to go Everything else. The room smells like vomit. No one came to clean the room. The shower is dirty as all get out with other peoples hair still in the shower and God knows what else. The rug hasn’t been shampooed in forever it looks like. The chair has crumbs and other stuff that is very questionable in the cracks. Something bit me during my stay as well

We left right after checking in and paid for one night rather than actually staying there. The room door barely closed, the elevator was patched with duct tape, the hallway was dark and dirty, the towels looked like old rags, the attendent at checkin said we should park on the far side of the parking lot so we could see our car from the room, (like I should also be worried about my car!). We felt so umcomfortable, we just left and for a small amout more stayed in a hotel that was 1000% better. Fortunately the representative at Hotels.com was able to help us and even gave us some of the money back that we lost for the last minute cancellation. It is listed at about a 7, it should be as 1

Terrible stay. The room smelled awful, and the floor was sticky and dirty. Definitely not a clean or comfortable place to stay. I would not recommend it.

Sufficient for a short stay. “Non-smoking” room smelled of smoke. Convenient location. Terrible water pressure, basic linens, budget amenities (towels, vending, housekeeping)

No hair dryer. Didn't put enough towels in the room and when asked if we could get more they said we would have to wait. The shower head barely came out with water just wasn't happy with it.

Staff was profressional and friendly, Rooms are dated but clean. Nearby stores

Alex at the front desk was very helpful.

Affordable and great place to stay.