Holiday Inn Hotel & Suites Atlanta Airport-North by IHG

Older style Holiday Inn. Bathroom door in hotel room doesn't stay open. Buffet breakfast available at additional cost. Room was clean and basic.

Pedí una habitación con balcón e incluso pagué los 40 dólares para asegurar la habitación y lo que me dieron fue una habitación como para personas discapacitadas, todo era completamente diferente a la habitación que seleccione

Everything

Good

Superb

I we’ll never ever stay here again

Exceptional

The air conditioner didn't work in the bedroom it was hot all night and very uncomfortable.

Very good option for an overnight stay while in transit. I appreciated the free shuttle. The room was comfortable.

Superb

Nothing Old, outdated, not renovated

Nothing No hot water Room had a bad smell Room was not clean Did not have adequate bath towels $150.00 taken as deposit. It was not communicated that $150.00 would be taken from my account for deposit. I paid for the room in advance. The front desk staff was not the best either. This is my first and last time using a Holiday Inn Hotel.

The staff were very friendly and helpful. I switched my room twice, then upgraded to a suite (three times the charm). I was not aware the hotel had two sides...standard rooms/suites, until we happened to take the wrong elevator to what we thought was our floor. Suites, are much better. The carpets throughout have had there day. Pool needs resurfacing. The breakfast and dinner were great. The gym was cool. Hate to say it, but we did see a few roaches. I killed one in my room to be exact and I kept things pretty tidy and neat. The hotel offers a shuttle to and from the hotel/airport. We used it to access the Marta train daily. Driver's were friendly and helpful. I don't know if I would stay there again only because it was too far from where I had intended to stay, but it was okay.

Habitación amplia y muy limpia

Bathroom was much grosser than I would hope, the hallways often smelled strange, and the TV made me feel like I was a child again. Staff were amazing though!!

No one said there will be hidden fees such as: $50 per day deposit (that you will get back at check out) and $20 per day for parking on property. It's doesn't say any of this when I made the reservation online nor when I confirmed the reservation. When I reserve our room. I asked for a double with queen bed but we got 2 full bed. There was no microwave in the room. The bathroom had no ventilation so you had to keep the door open after every shower so the heat can come. There was water stains on the bathroom ceiling. The TV station never stay on without losing signal. (This is also watching local network channels). There wasn't enough towels for everyone in the room and when you ask for more they say they don't have any clean. So we bought our own towels. The carpet was discolored with stains, we made sure to keep houseshoes on the entire time.

The Ruga need changing. And the cleaning staff need to service rooms every 2 days.

We were going to international airport but even though we explained this to driver( and to front desk staff when we checked in ) we were dropped off at domestic terminal with no real explanation at how to get to international . If we couldn’t be dropped off at international it should have been explained to us . It was very stressful trying to find out how we had to get there and almost missed our flight because of this .

Good

Exceptional