Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Location and breakfast Price

Room was nice. Close to the airport. Breakfast was good. Staff were lovely.

Good

Good

All in all very nice stay!

Great experience! They have the best complimentary brunch and cocktail hour. Great central location and amenities. Beware of $48/ day parking. There is some available street parking, but it is much more inconvenient

The hotel maintained a high standard of cleanliness and was conveniently located near the graduation venue. Upon my arrival, the hotel premises presented an unpleasant odor. The room temperature was uncomfortably low, and it was not until the final day of my stay that a heater was provided, allowing for a comfortable environment.

Near to hotel Over charged on the overnight parking, already informed the reception only required overnight parking for 1 night, upon check out, the hotel still charged 2 nights parking usd48/night, already email to the hotel since 3 June but no action action and no reply , poor customer service

It was an excellent stay room is very clean staff amazing breakfast was amazing. Only thing I would share is that they didn’t have any creamers that have flavor. My godmother was with me and could’ve used vanilla or hazelnut but everything was amazing. The turtles on site there’s five cute turtles in the pond. Super cool to see great pictures in the lobbies very cozy. Great view to see the planes takeoff great location.

The property is well located and we appreciate the evening cocktails and having an onsite restaurant. Breakfast is also nice. This was our second visit and the only complaint is regarding the shuttle. Each time it's taken a long time for the shuttle. Since the property is only a few miles away, I don't know why it takes so long!!

everything was great 👍

During our stay, we found plenty of dirty dishes in the halls just waiting to be picked up. They were still there the next morning with additional dishes. The TVs did not work during our stay. Breakfast was great. We did not use the pool during our stay. The washer and dryer, there are only two located on the fifth floor. They’re small and old, but got the job done. The gentleman that checked us in was very nice however did not provide all the details we needed for our stay such as the parking fee. At checkout, the lady reassured me she would take care of this parking charge. She did not. I contacted their customer service and was met by a very rude lady that instead of listening was very confrontational and just dismissed my claim and said she would bring it to her management that will most likely not address my issue. Never heard back from them.

We'll be back.

No conditioner in bathroom, no water in room, no drinks given with coupon given for drinks, no tissues in the room, no shuttle after midnight, no breakfast given at 9.40am

The hotel needs some maintenance. Room was pretty rough.

Parking was $49 extra per night.

Passable

Shower head pressure was not strong, weak.

Its California. Everything is expensive. Rooms to parking.

The indoor pool was bombarded with kids! No separate adult pool and kids pool so needless too say, wasn't able to utilize. Adult only hours were not enforced...sadly