Hilton Garden Inn LAX El Segundo

The room was spacious and clean.

The front desk staff were friendly and very helpful. The location is excellent- close enough to the airport but out of the congestion. I wasn’t aware of the additional charge for parking. That being said, I definitely appreciated the availability and convenience of having a secure lot so close. I also loved the on-site bar and kitchen.

They canceled my reservation without at least calling me to follow up as to why I was running late, so I got there after a 8 hour drive and they turned us away and still charged me even though they cancelled my reservation after a few hours of not arriving upon the 3pm check in time

Exceptional

Exceptional

Thanks for making it a great stay!

The Hilton Garden Inn was very nice..room was clean, comfortable bed, very nice bathroom…onsite restaurant which we used for dinner and breakfast, food was very good...the only issue was the shuttle bus ..took a long time to get picked up from the airport when we arrived and then again waiting past the time we booked to get picked up to go back to the airport..that would be our only complaint..

The bartender Amber was outstanding, she was very engaging and very friendly. The breakfast server was also very friendly. The hotel was clean and well taken care of. Great job!!! We will be back!!

Hot tub was hot

Very clean hotel and convenient location to and from LAX

Exceptional

Bar closes early

We stayed in a king Suite. Room was nice. Nice little kitchenette with regular size fridge and microwave. A small table with chairs for meals. Mostly looked updated and well maintained. However, the couch in the living room area was a bit rough and when pulled out to use as a sofa bed, it was highly uncomfortable. We were there for just a night so it served its purpose. The staff was friendly and helpful. The proximity to LAX and food/gas was a huge plus.

There was a dead bug in the shower and the towels had stains

clean rooms

Exceptional

x

The bed was super comfy, great space Food options a little limited and no room service available

Everything! Maybe leave the jacuzzi open a little longer than 10:00

Staff was lovely, warm and friendly. Was quick professional check in. Just a little surprised, there were only 4 coffee pod and 2 creamers. Had to ask for more. Also no glasses or plates or cutlery even though there is a microwave and fridge.also no tea and had to go to bar for 2 drinking glasses. I also missed a shower cap.