Extended Stay America Suites Denver Tech Ctr S Inverness

Poor

Good location and helpful staff

Upon arrival, we met an individual at the lobby door (it was past 10 PM, and the front office was closed) with a distressed look on her face. We asked what was wrong, and she said, "I'm just trying to get my money back, but nobody is answering the phone" (Referring to the hand written note taped to the inside of the door, stating to call a specific number if the doors are locked) Someone finally came to the office, so her call must have been answered eventually. A family member checked in, then I checked in. As I was finalizing my reservation, my family member came back to the office, distraught. "There is a MAN in our room! He had the chain on the door, so I was not able to open it up, but I saw him on the bed!" After that, and seeing the despicable condition of the room, we both left and found a different hotel. HORRIBLE conditions. Read the reviews on Google. Other things we noticed: One room literally had a red light in the window. We saw a man leaving the room. Make your own assumption there. Other reviews, and the neighboring hotel staffs, confirm that the Police are called almost on a daily basis to this hotel. Patrons of the Extended Stay America walk to other hotels and cause problems, and police are called. DO NOT BOOK THIS!

They rented my room to somebody else and they tried to come in while I was in the room. I think it was an honest mistake. But very surprising.

Nothing I wasnt able to stay there. The front desk lady wouldn't give me a room even though I had a confirmation a All

Nothing Rude staff, rooms were disgusting full of spiders, no bath products no towels it was diagusyung

Room was gross. Staff was very helpful, however.

Good, centrally located area

Filthy dirty, homeless people everywhere if you want to run a hotel for homelessness, don’t advertise it as a place for families and businesses Nothing worked for broken no TV, awful accommodation and horrible man

Straight crack shack, we walked in and walked back right out. Door was busted in, couch cushions didn’t even fit on the couch it was horrible. Not worth it paid $150 more for the weekend at the Wyndham up the road. Meth hears live here and some guy was bbqing out of a box in front of his room. It was a mess.

Bedding was not clean, hand towels were not clean, property felt run down and poorly maintained, including room interior. Toilet seat was falling apart. There was vandalism inside the room. Room felt dirty. Bed was not comfortable at all. Staff at front desk was friendly enough complete check in transaction but not much more than that. Front desk was not staffed for check out. Overall would not recommend or return to stay again.

The location of the hotel is easy access to the interstate. The rooms are sketchy and not very well maintained. There's gaps in the doors that rodents could get through, the floors were not clean and the room smells musty/smokey/like pets. Would not recommend staying here. Very disappointed in our whole experience. We also asked for the wifi and was never given the password. They said breakfast was from 6-9:30 but the office was closed until 11am daily. There were several broken items in our room and the shower curraom fell on my husband while he was showering. Overall felt very unsafe and uneasy.

The staff were great The room smelled like smoke. The bathroom smelled toxic. There was no breakfast

Scary at night

Great price Scary at night

The shower curtain should be longer or lower because the floor gets covered in water... There is no information about the property, wifi access etc. I had to ask for the password and the staff acted like it was top secret...I would not stay there again. Expedia also charged me $40.00 more than the listed rate on the website. I won't be staying at this place again and I will not look at expedia again...

Bad

Our room was not ready at check in time. If we wanted to wait 1 hour or more. Reservation canceled

I paid for a room on Expedia for my birthday, and when I got to the hotel the doors were locked and there was a note to call a #, so I did and the lady sounded like she was sleeping. She told me she had no rooms, and couldn't help me. I want a refund for that room I never stayed in it. Im still being to get it refunded, this is a mess.

Start with the cockroaches and other bugs. No breakfast as advertised. Coffee and maybe a granola bar - maybe. Staff didn't speak very good English. Had to exchange key that quit working. (Staff key cards failed sometimes too.) What good is a kitchen with no dishes? Everything normally used in a kitchen had to be retrieved from the front desk. I had to wait two out of four mornings for coffee to be brewed. The kitchen cabinet doors were peeling. I had to ask for more toilet paper. I witnessed the staff belittling a man who asked for a discount because he was a long term resident and was in a tough spot. Just say no. Don't play word games that remove your customers self-esteem. I will not return to this place.