Home2 Suites by Hilton Euless DFW West

We stay here every year for an annual golf outing. Always clean and easy to get to bear creek golf course.

Nice fun place

I love how unique the hotel is set up The rooms are incredibly spacious and the amenities in the room were great. The staff was so kind and courteous, even chatting as we walked down the hallway. Great stay, great people, great location. We will definitely use this hotel and location again.

I booked a 3-week stay for my family and 2 pets. When we went to check in they didn’t have the room I booked and said we could have a different much smaller room for the first night. Since I prepaid through a 3rd party site, they said they didn’t have a way to change what I already paid. The next day we waited 2 hours past the standard 3:00 check-in time to finally get into the room I had booked. We found several bugs during our stay, both dead and alive. After a week we requested room cleaning and fresh towels and sheets. We got fresh towels and sheets but only cursory sweeping and vacuuming. The bathroom was not cleaned. After 2 weeks we asked for a full cleaning and still didn’t get much more than the first. At least we got more toilet paper but not anything else was ever replenished. We had our own paper towels and dishwasher soap and hand soap. One more thing, the free breakfast left a lot to be desired. Very little fresh fruit was offered and once it ran out you got none. The powdered eggs were not appetizing. We only ate the breakfast a few times and otherwise had our own foods. On a positive note, we had our pets with us which is limited to 2. All in all a very mediocre stay.

Amazing stay. Just wish you didn’t have to pay for a parking permit.

NA

Great hotel with nice amenities.

The room needed some more wiping down in many places. The shower had almost no flow. After two days it was replaced and things were much better. Thanks.

Great

Ice machine on 3rd floor was not working. Elevator was not in service for longer than 24 hours. Multiple trips up/down the stairs with luggage were difficult for me having had a recent knee replacement and both me and my Husband's ages over 65. No other elevators or accommodations were made avaliable. Communication about when the elevator would be fixed were poor.

The location was near plenty of restaurants and shops. The elevator was broken for the entirety of the visit and we received no credit for the inconvenience. Two small children and lots of bags, it was miserable. Then the pancake machine was broken too, another miserable experience for my children. There was also leftover liquor bottles in the room from previous stays. The doors do not shut all the way without you pulling it closed and locking it. Just choose Marriott.

Recommend !!

The hotel is nice, fairly quiet and comfortable. Great location for shopping and eating. Several shopping centers etc. Every staff member I came in contact with were also nice and always greeted. My complaint was only the cleanliness. My room I could immediately tell hadn’t been cleaned or at least cleaned throughly. On the floor in kitchenette area and bathroom I could clearly see multiple long strands of hair like floor hadn’t been swept. Shower wall also had some strands on soap holder, walls and floor. Bathroom mirror had multiple stains. Microwave and refrigerator both had leftover dried food not major but visible. There was a dried coffee ring on counter top. Most of these things I killed myself with my own Clorox wipes and I used the large bathroom towels to cover the floor. I was way too tired when I arrived on Friday to care to make a big deal about it. So that would be my only thing is make sure rooms are properly cleaned before checking in guest. But overall I enjoyed and would stay again.

The room was clean and in good condition. We had problems with the television not working correctly. My husband had to rewire it to get it right. We had a call in to maintenance twice and they never came to assist with that. They were supposed to clean our room after the second day but they never showed. Even with us communicating with them they just couldn't get it right. We had to empty our own trash and get our own towels. We like this hotel, but it has changed in the last couple of months, we were there in January and then again in March.

The location was great The mattress was too hard and the room was not very clean

Staff was polite. Room was clean. Great hotel.

Welcoming to pets and put us in a room close to side entrance which was really convenient!

Every thing was good

Wish there was a shuttle to the airport that would be great but otherwise our stay was great. Staff was so helpful and amazing, room was clean and having a mini kitchen was top notch!

The only things I didn’t like were the parking charges and the breakfast, which was the same every single day. Since I stayed for 11 nights, it would have been nice to have more breakfast variety. Because of these two issues, I am giving 4 stars ⭐️⭐️⭐️⭐️. Other than that, everything was great.