Clarion Pointe Franklin - Nashville Area

There was so much grime everywhere. I couldn't wait to leave! I'll never stay there again.

Rooms are clean. Place is being remodeled. Night staff very friendly. Day staff not very friendly if you can find 1. Breakfast be sure you go early as its gone quickly.

Clean, cozy

location was awesome. Kid friendly plus they enjoyed the breakfast pet friendly It was easy commute to the job site. Felt vehicle was safe was not worried about parking Bed was comfortable hose keeping was awesome there is nothing i can see i didnt like

Comfy bed, great for a quick stop

Very good

It is tucked away off the main road and quiet. The facilities are nice and the staff made check in easy. There is a complementary breakfast and ample parking for full size trucks. The entire 2nd floor that we were on smelled of old broccoli.

The staff was helpful and friendly. Breakfast was good, no eggs, bacon etc but waffle machine was great and other non-hot foods. King size bed was super comfortable. Great value for the price.

Affordable and had all the basics we needed.

Superb

The room was clean and the front desk attendants, and breakfast attendants, were very pleasant and gave attention to detail. The beds weren’t the most comfortable but weren’t really bad either However, the sofa bed was not great. The biggest problem we had was with the housekeeping staff. They would not give us clean towels. We had 3 towels for 5 people. They would not give us clean towels until we gave them our dirty towels, even after I explained that we only had 3 towels to begin with. We were all getting ready to shower and only had 3 towels, which we had to share. This happened 2 days in a row and was very frustrating. If it weren’t for that, I would definitely stay there again. However, I will stay somewhere else next time with hopes of having enough clean towels for everyone in our party,

I like how kind everyone was and the area a least I did not like how small the breakfast area was and they did not have a lot of options whatsoever very limited for sure

The manager at the front desk was amazing and so helpful! He made sure we had a room near the dog relief area since we brought our dogs. He also helped us to stay another night and keep us in the same room. He was very friendly and attentive. The oatmeal and coffee were a great quick breakfast, and the room was cozy as we also had our infant. We would love to stay again when visiting the Franklin area.

the person to the desk was very kind and helpful

Mold in out bathtub, lobby had an unpleasant odor coming from it. Continental breakfast was underwhelming. Staff was friendly, but the hotel is definitely noisy at night in the hallways.

The breakfast is almost nonexistent. The staff on the contrary was very helpful.

Great staff, rooms clean and very large. Breakfast was okay but not enough for all guests.

There was no body soap for the shower. The room we were in was damp. Like if we walked with bare feet, our feet felt wet. It smelled musty. Just felt gross. The man working the desk was confusing and didn’t explain anything well. The waffles in the morning were good.

This was the second time we stayed here while passing through Nashville area. Both times its been very clean, quiet for sleeping, and a safe area to stay. Front desk gal was super friendly. Quick and easy check in. Only thing that was a bummer is there is nothing at breakfast that was gluten free. We highly recommend to stay here.

When you first pull up to the property you could be slightly skeptical, but once you enter it is a really nice, clean, and spacious hotel. It is also surprisingly decently updated. The one downfall I will say is that the breakfast is extremely scarce. They have a waffle iron to make waffles, oatmeal, cereal, and a fridge with a small amount of yogurt cups. I feel like they could at least have small pastries, muffins, or bagels. Other than that it’s a great place to stay and we will return.