Comfort Inn Franklin Highway 96

A

Room could use some updating but overall was pretty clean. We checked in around 10:30 PM and realized we didn’t have any towels or washcloths. Front desk lady was able to get us some. Otherwise, it was good for the money! We weren’t looking for upgraded and fancy so it was good for us!

This hotel needs help.

Practical location. Polite reception staff. Room was clean but smelt musky/smoky. To open/close the door we had to lift the door up. The hotel needs renovations. Very basic. Comfortable bed. Free parking.

The hotel was not the cleanest. The breakfast was a joke. Hardly anything to choose from. The bedding had holes all in it.

There was a wide selection of breakfast items so even a picky eater could find something to their liking. The beds and pillows were very comfortable and the staff friendly.

The gentleman behind the counter went out of his way to help us. Great customer service!!!

Up upgraded room all pics were the renovated..I got the scariest room at the top floor at the end of a hall. Construction was on the floor smell was potent, dirty and loud and I had to walk through it to get to the room. Room vanity lights x4 out of them 1 didnt work, others were different Blood on parts of 2 walls Mold in the ceiling coming out of vent black Hairdryer fellnoff the wall hanging Door was broken Open closet that had an awful smell Tv was not working properly Bedding stained We complained on why im paying more for a run down room so they changed it but as we grabbed our stuff a roach was running across the bed Bip im discusseted So back to the front desk to be greated with a bad attitude manager

Under construction, paint products justcsetting around, stunk, plastic covering up and down the hallways, rooms dirty, drywall busted and exposed.

Just like being at home, we had an issue with our room. We were switched without question. No problem. Beds are comfortable. Great water pressure overall very quiet, peaceful . And the breakfast was exceptional hot breakfast egg sausage multiple different types of muffins and bagels, toast cereals milk, juice, coffee. You’re your staff is very very friendly. You need anything they’ll get it for you. Highly recommend. I wish I could remember the ladies name who was working the night that I checked in. She was amazing. Can’t really think of anything that I would say I didn’t like

The property was fine. It was clean and the staff were ok. I was charged a $50 hold and they kept the money even though I literally just slept there. The room was exactly the way I found it when I left.

Dirty, shower sprayed water everywhere when I told the staff she said “ doesn’t surprise me”… gross place would not stay there again

Good fresh breakfast and very friendly staff.

Water in unit was always hot--excellent! TV did not work properly at first but when warmed up it worked better. Desk Staff was excellent!!! Couldn't be nicer!!!

Close to freeway. Nice staff. Smelled in breakfast area. Very old, run down. Shower curtain didn’t really work, causing water all over the floor after showers.

The eggs and sausage were room temperature

This hotel is located in a very convenient spot. That’s the best I can say about it.

They had bed bugs at property. Lifted sheets to check and two fell out of the cover. Strong paint smell as well throughout the entire building. For the room itself it was deviously presentable. But did have bed bugs

Friendly staff. It was being remodeled. Bolt lock on door wouldn't lock. Had trouble closing door. Had to slam. Unlevel.

Hotel was under renovation