Sonesta Simply Suites Columbus Airport Gahanna

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Overall the stay was okay and the staff members seemed nice. My room was not very clean and it had a strange smell.

quite it was fine

My room was directly above the hotels laundry room and I could feel the vibrations from the washer/dryer all night.

Location was 15 mins of everywhere. Close access to food, OSU, Easton center etc. hotel had a laundry and a small gym and was pet friendly. It had an odor in the room (like a musty smell) The bed was uncomfortable and noisy.

Older building, no views, construction at entrance, no restaurants meals. Staff was friendly, room was clean, pets welcomed, laundry facilities, nearby amenities.

The room was in good condition, but we had some problems with getting the services we needed. They clean only once per week, and we wanted clean towels after 3 days. We were able to get them, but it was not easy. They also did not stock the room for a one-week stay - we ran out of shower gel, toilet paper, kleenex, coffee pods. Although the in-room kitchen was good, it only was stocked with 2 spoons and 2 knives - no forks. Multiple desk personnel told us that they were short-staffed, and it was obvious.

good location, spacious rooms, great kitchenette set up, comfortable bed If you have a room on the ground floor you may experience some other inconsiderate guests with unnecessarily large utes park outside your window, in which case the fumes from their exhaust will fill your room through the AC unit while they sit there idling for an hour. Took a few times asking reception staff to get these people to move - more than once. Would not recommend a ground floor room but expect the higher rooms are a better experience.

I had a confirmed reservation from Expedia as well as a confirmation text from the hotel. When I got there, they denied me my room and would not offer any assistance from there. Horrible service and rude staff member.

Place is very clean, front desk attendant was excellent. Very helpful, super friendly! Reasonable rate. Will definitely stay again. Only thing missing was a hair dryer.Fiance forgot hers and there was not one in the room. Minor issue.

It was great, the staff were very friendly!

No lobby area. Slightly car dependent.

Close to the airport. Nice clean room. Staff were very helpful & friendly, especially Patrick. Free parking. No lobby area. Slightly car dependent.

The hotel wasn’t in the best area. And the studio suite was partially renovated but was still off. There was a cook top but there was no usable pans or any silverware in the room. Not the best experience I have had. I will not ever stay at this hotel again.

I liked the property because it had everything we needed for our stay the only thing I did not like was that they never came to clean our room not once during the stay. Other than that it was nice location for the price. Not much food options around near by either. .

Exceptional

Clean, friendly staff, full amenities options

Our stay was just ok. Nothing bad, nothing great. Clean but old.

The room had a kitchenette including a two burner hot plate so you could cook if you wanted to. No breakfast was included so you could cook your own or go out. The room was clean. Front entrance was small and needed to be cleaned more often. We think area workers were staying there and drug in dirt on their boots.

The room was well appropriated; however there was a leak in the bathroom and the furniture in poor condition. The hotel needs a little love to update.