Homewood Suites by Hilton Anaheim-Main Gate Area

We got in early as our room was not ready the registration personnel put my grandson antibiotic in their refrigerator with our name on it as it needed to kept cold. I thought parking was included with the hotel but it was not. The shuttle to Disneyland was in walking distance with a seven year old so that was great.

Parking daily charges of $25 and was not mentioned so additional payment daily.

Best breakfast, amenities, Staff as so generous and accommodating. Kids even got squishy goodies from staff. Amazing.

Nice hotel. I would stay thrre again. It was up to Hilton Homewood Suites standards. Nice pool and hot tub.

The breakfast was great and the staff was super helpful and friendly

Exceptional

We stayed for 6 days, When we got there there was food from another guest still in the microwave that we had to throw out. We were missing some silverware. We reserved for 6 guests but everything was set up for 4 (the towels, plates, silverware, etc.). There was only 1 pan for cooking which makes no sense having a kitchenette. The shower was the biggest problem as it couldn't keep temperature of the water and it wasn't a little change. We would get it to where we wanted it and every couple min it would change to extremely hot and then extremely cold indefinitely until you stopped showering. We talked to the front desk and they implied that this was common if everyone was showering at the same time like when everyone is going to or getting back from Disneyland. We were using it at different times and it still would do it so that wasn't the problem. A repair worker was sent to fix it but it never was fixed. there was a separate handle, to change between two different shower heads, that was leaking the whole time. The one time we used it it came off and started shooting water everywhere. The bathroom exhaust fan also didn't work. We used the gym a little, but the t stat was set to 80 degrees.

We recently stayed here during our Disneyland trip and overall had a great experience. The breakfast was delicious and incredibly convenient for busy Disney mornings. The shuttle stop is very close to the hotel, and the buses run frequently with plenty of stops, making transportation easy. The staff was also very friendly, helpful, and welcoming throughout our stay. My only real complaint is that the hotel feels a bit outdated. The hallways and rooms could use some updating, and having smart TVs would have been a nice modern touch. Other than that, we truly enjoyed our stay and would definitely consider staying here again for a future Disneyland vacation.

Buen desayuno

Exceptional

Poor

Excellent customer service from all staff .clean room and spacious - room reserve looked exactly like the picture The bed not to comfortable it was to soft for my liking also the pillows - for the one who like soft great but I perfect little more back support

La pasamos súper en el hotel, todo muy bien

Elevator was slow but other that that was good

Nice grills

Our tub is clogged, sink is clogged.

Clean, friendly staff, ,very helpful. We will come back again. We didn't like the sofa bed, it was old and uncomfortable. We wish for the better mattress on the sofa bed.

Exceptional

10/10 will be staying here again

Our stay here was terrible, especially from the pictures. They were very misleading. The place seems old and dated. The bath tub water would not go down right away and there was a hair left inside. The morning before we checked out our lights and electricity outlets stopped working. I could not use the hair dryer or charge our phones and watches. When I tried to call the front desk they couldn't hear me through the hotel phone. When I went to the front the guy told me “yea it happens you know the wires trip”. He said he would send someone but nobody came. For the price there are many better options and closer to the boardwalk as well.