Hampton Inn Raleigh Garner

Great property. The staff was very nice, the rooms clean and the breakfast had great options.

Asked for refund because they...

Exceptional

Clean room and good breakfast!

The employees are what make this hotel so special. From the front desk to the people who set up the breakfast buffet just the people who are vacuuming the hallways. They smiled when they saw you coming they said good morning. They just made you feel good.

Exceptional

Nice clean room. Great for our stay

The stay was good overall.

I was not impressed with the breakfast. I stayed in the Hampton Inn Suites in Greensboro last year in which enjoyed the breakfast very much so I was looking for the same here. Overall I was pleased with the service, but the breakfast quality was not quiet what I expected.

Wonderful buffet breakfast!

was average motel room Night manager said she had no authority to quiet down room next to ours. I complained several times. On the fourth trip down to see her, it was 4am and she finally offered to let me sleep in another room and leave all of my belongings in the original room. She finally revealed on this fourth attempt at relief that the offending party was a group of college students whose dorm had been destroyed in a fire and the hotel's arrangement with the school was that they could not be evicted or even asked to change bad behavior. Yet the reservation system put us in a room next door! Total mismanagement and a great reluctance to provide a paying guest a night's sleep - which I took to be their reason for being in business. I contacted Hilton customer service, but they couldn't offer a refund because Booking.com took the reservation. I complained in a phone call to Booking.com, but never heard back from a rep who said she would call me back after confirming situation with property. That was on May 11! Total silence since then. I will try my best to never give any more business to either of these two inept, unresponsive, and inconsiderate businesses.

Exceptional

location lousy breakfast

Booking.com unnecessarily complicated the booking process. I requested a room w/ a cot or sofa. I was told through booking.com that the request would be honored. Hotel manager said no way. Fire code would not allow.

Breakfast, parking, clean, quiet and staff was great. Booking.com unnecessarily complicated the booking process. I requested a room w/ a cot or sofa. I was told through booking.com that the request would be honored. Hotel manager said no way. Fire code would not allow.

Exceptional

The lady Lyons ♥️ went beyond to help me when I arrived

Nice place and nicer staff

Close to the trolls at the park Was a little pricey for what it was!

The staff was all exceptional. They were courteous and professional. The elevator was almost unusable. We took the stairs up and down three floors most of the time. The breakfast options were not what we are accustomed to when staying at Hampton Inns. They should provide a better continental breakfast with more hot options.