Brentwood Inn & Suites

Nothing at all, unclean, rude staff. See above.

Good

The room is unexpectedly big! Beds were not clean caused skin itchiness, horrible! Towels had stain, gross! Dead roach found, super disgusting!

Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place

location and cost The staff initially rejected our check-in, stating that only two guests were allowed in the room I booked. However, I had booked a room for three people through Booking.com, where it clearly allowed three guests. The staff then argued and collected $10 in cash and gave us a room with two beds. Such an experience in the middle of the night was completely unexpected. The hotel needs to correctly update its room categories on Booking.com instead of creating a poor customer experience. The room was also not clean, and the quilt did not feel washed.

Disappointing

The room felt like a crime scene.

This was my second stay at this Brentwood Hotel. My first stay was...underwhelming, to say the least and there's another review floating around out there with my negative impressions. This stay was a 180 from the last one. The room was clean and comfortable. There were no lingering odors of cigarettes or marijuana. We had a little problem with the TV and staff was on hand to solve it within minutes. The beds were comfortable and the check-in/check-out process was effortless. I was very happy with this stay at Brentwood and now I will definitely consider them again for future travel plans. The TV remote control was sticky. Charitably, like somebody dropped it in a puddle of sweet coffee and didn't wipe it off. Uncharitably...well, use your imagination. But really a fairly minor issue overall.

Parking was fine they said they had hot tub or jets in the tub there were none the hotel needs serious repair needs. The sheets on the bed appeared to have not been changed, the shower head barely trickled water, the wallpaper was peeling of the walls at there seams, it was just not at all what the photos shown and was the worst I had ever seen.

Nice location, and parking. The air con didin't work until the frount office turned it on at the frount office. The bed was cheap. No soap in the room. The room's door locked before I was ready to leave. Checkout shuold be around noon, not 9am. Lighting was bad.

Have pictures

Superb

Exceptional

I don’t like bad bad no clean ugggg Bad service

Bad service

It was cleaner than most

No breakfast available Towels and sheets were a little dirty. Previous occupant left a phone charger which prompts questions on whether the room was cleaned or not.

You get what you pay for is the lesson here I guess. It is one of the most economic hotels in the area but you pay in other ways for the economy. Our room reeked of stale marijuana even though it was a non-smoking room. There was a layer of grime and dust on the appliances like the fridge, the hair dryer, the back of the tables that you could write your name in. The smoke detector was missing. Small roaches on the walls. There is a sofa in the room that looks like they used it to film adult movies about 90 times. The packets of coffee were open at the small coffee station. Very weak wi-fi. It was disgusting but we arrived too late to bother with changing rooms and spent very little time in the room except to sleep. The beds were comfortable, I'll give them that. Noise was not bad. The housekeeper was nice and responsive but there was only so much she could do. So a couple points for all that but if you or your travel companion are even a little fastidious about cleanliness this is not the place for you. You get what you pay for is the lesson here I guess. It is one of the most economic hotels in the area but you pay in other ways for the economy. Our room reeked of stale marijuana even though it was a non-smoking room. There was a layer of grime and dust on the appliances like the fridge, the hair dryer, the back of the tables that you could write your name in. The smoke detector was missing. Small roaches on the walls. There is a sofa in the room that looks like they used it to film adult movies about 90 times. The packets of coffee were open at the small coffee station. Very weak wi-fi. It was disgusting but we arrived too late to bother with changing rooms and spent very little time in the room except to sleep. The beds were comfortable, I'll give them that. Noise was not bad. The housekeeper was nice and responsive but there was only so much she could do. So a couple points for all that but if you or your travel companion are even a little fastidious about cleanliness this is not the place for you.

Very good

El cuarto limpio no cucarachas y el parqueadero siempre vacío