Hilton Garden Inn Richmond Innsbrook
About Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook is located in Short Pump, within 13 miles of Greater Richmond Convention Center and 12 miles of University Stadium. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool and room service. At the hotel, rooms come with a desk. The rooms will provide guests with a fridge. Guests at Hilton Garden Inn Richmond Innsbrook can enjoy an American breakfast. At the accommodation you'll find a restaurant serving American cuisine. A vegetarian option can also be requested. Staff at Hilton Garden Inn Richmond Innsbrook are available to give advice at the 24-hour front desk. Virginia Commonwealth University School of the Arts is 13 miles from the hotel, while Museum Of Confederacy is 14 miles from the property. Richmond International Airport is 21 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
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Beds were comfortable No free breakfast.
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I don’t like anything because the foreign lady at the desk canceled my stay due to it being sold out then stated they could clean a room The lady at the desk was very rude
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did not have. it was not included with room. too expensive for what they offered.
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More coffee
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Obliged to write....regardless, great hotel
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Excellent location with many food options and access to shopping. Reasonably clean with some renovation needed in the near future.
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The guest laundry facilities were broken. So we couldn't wash or dry our wet clothes for swimming. The hot tub and pool was dirty and hot tube had a weird mildew smell to it but was hot.The property is definitely older and needs updates. the tiles in the room bathroom were broken and the beds were not soft and comfy. The breakfast was adequate the omelets were delicious but the price for the breakfast per person was a bit costly. The staff were very wonderful and helpful polite and professional.
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Exceptional
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When we arrived, we were informed that even though we had a confirmed reservation there was no room. The reason the cleaning staff had not cleaned the room. So, after a long flight in the rain we were forced to fiend for our selves and find another place to lodge. I now am fully aware that an Expedia reservation at a Hilton property is worth a warm bucket of spit.
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Everything was fine, The tubs were weird not good for people with balance issues. Charging for complimentary breakfast wasn’t the best either. A little older but all in all it was fine and everything you would need . The tv’s were big and awesome tho. Beds firm but alright . Not to shabby. The concessions were way too over priced . 5 bucks for gummies ., camm on..
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Comfortable and quiet
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I was not all that impressed with the place to be honest. There were very few options to watch on the tv and the connection kept dropping. The breakfast was less than up to par. There were no pastries, bread, croissants or bagels out. No waffles or pancakes. It was a bare minimum breakfast to say the least. Very disappointing. It wasn’t worth what they want you to pay for breakfast, save your money and go OUT for breakfast.
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The bed was hard!! The pillows were way too soft and flimsy feeling. They do not do housekeeping which was disappointing. Breakfast was not included but served. The staff wss super nice. There was ample parking.
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Great location near many restaurants and just 15 minutes to UR.
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Dated. Poor AC unit.
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Mediocre at best.
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INCONSISTENT this is the second time that we have stayed in this hotel in the last two weeks. Both visits were two days long. On the first visit, a nice collection of fruit greeted us as we came in the door For this next visit, nothing. For the first visit, the air conditioner worked. For this visit, did not. We found a very strange bug in our bathtub. The handicap parking is a long ways from the front door, and the other parking spaces are so narrow that you’re going to get dinged every time you park there. We put a do not disturb sign on our door, but this morning somebody from maintenance was banging hard on our door. We didn’t even have complimentary water bottles in our room. We’re done with this hotel.
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Good location
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EVERY SINGLE THING!!! IT WAS 20 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Nothing
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The housekeeping staff were helpful and friendly. The front desk staff were incompetent. They put us in a room that was already occupied and it took a long time to check in. Also, there was permanent mold on the tub--the kind that can't be cleaned off so it wasn't the housekeeping staff's issue. Also, there was a menu in the lobby that included sandwiches but there were never any sandwiches available. Finally, we were greeted with a free apple in the lobby but the apples were never replenished. It's a nice property but poorly managed.
