Embassy Suites by Hilton Dallas DFW Airport North

nice place, very good service, free break fast happy hours etc highly recommended

Parking was also limited. While the mobile scan-and-pay system is a good idea, the hotel should place QR codes inside the lobby. Many guests missed the outside signs, assuming parking was included or handled at the front desk. I would stay here again, but only if the elevators and doors are fully repaired.

The revolving front door and two of the elevators weren’t operable. The ice machine on our floor was not working either. This made coming and going more challenging than necessary. The room was excellent. It was clean, spacious and very comfortable. The morning breakfast was inconsistent. The first morning, part of the buffet was difficult to access because the foldable walls were extended early. There was also a scramble when they started to shut down the breakfast a few minutes early. The food itself was good and plentiful. The manager’s reception was nice. The bartenders were friendly and efficient. The snacks were limited but didn’t run out. The overall experience was good. These few access points and amenities being addressed would have made it great. A last point, I wish the hotel would have been more forthcoming about the parking charge. I don’t mind paying for parking but was surprised to be chador a self parking surface lot.

The room was very clean and comfortable, the staff was very friendly and helpful, the breakfast was fantastic (I had a custom made omelet), and the restaurant and bar staff were friendly and attentive as well. Overall wonderful experience and I would highly recommend this place.

I liked the room, buffet breakfast, and the shuttle service most.

Breakfast and the bar reminded me of why I always choose embassy suites!

An update to the furnishings in the room is needed. Even the public areas are showing their age. This used to be the nicest hotel in the area and Embassy has turned its head on updating the property. Unfortunate because a little focus on keeping it up to date would bring it back to what it used to be. Breakfast service was the highlight of the week's stay.

Hotel is very dated and house keeping was not great. Hotel needs a remodel. Would not stay again

Our in room safe was not working but they did fix it, Front staff was not very polite at check in.

This is the first time I have had a bad experience at an Embassy Suites hotel, and it was very frustrating. I hope management addresses these issues to improve the experience for future guests.

The presidential suite is not very presidential. It’s dated, Hot, stains, poor wall repairs, light switches don’t work.

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It was raining and the dining room was leaking. There was a moldy smell in the room.

Great service

I like the big rooms with plenty of space. I wish that if you're staying in the hotel that you didn't have to pay for parking. Breakfast is good but why do you have to stand in the omelet line to get some bacon or sausage?

Poor experience, I don’t recomend this hotel

This used to be the only place tp stay ffor me while in the DFW area. You need to add 20 dollars per night per car for parking. Thats almost a 20 percent increase in "Per Night Cost". This cost was not mentioned to us until after we checked in. It's noy the money, it's the deception. Half the elevators were closed for mantainance. Hot Tub was eliminated but still advertized as a service provided (Big deal for me as I am Disabled due to bad auto wreck and deal with constant pain issues). Not "Open to Bass Pro Shop" like it used to be. Basically, it went from a high 4 to low Star Hotel and downgraded it to a mid range Star Hotel.

Daryl was very helpful and switch our room when we had issues with the first one. The first one had bugs, beds were not comfortable and the air conditioning took forever to get cold. We were moved to a new room. The rooms were not very clean. The showers/tubs need to be scrubbed they both have stains. There is water damage everywhere. The carpet on both rooms are stained. There was visible hair from men and women all in the bathroom. I recommend only getting an omelette because the other food was warm at best. There were four elevators but only two worked and at one point in our visit only one and we were on the top floor. This was our first time at this Embassy and it was not a good experience and not worth the money. The front desk people were so nice during check in as well as the maintenance man who checked our room the first night we arrived because the door was opened and all the lights were out so he checked it for us. The drinks at night are awesome and appreciative. I would say to have someone monitor the snacks left out because kids were touching stuff and running back to the pool.

Clean room and complementary breakfast was great.

The spacious suite was comfortable, spotless, and provided everything I needed for a relaxing stay. The complimentary breakfast was one of the best hotel breakfasts I’ve experienced, with plenty of fresh and delicious options. I also loved the evening reception, which added an extra touch of hospitality and made the experience feel even more special. What truly stood out was the exceptional customer service. Every team member I interacted with went above and beyond to make sure guests felt valued and comfortable. It’s clear that they take great pride in providing an excellent guest experience. I highly recommend Embassy Suites to anyone looking for a comfortable, convenient, and enjoyable stay. I will definitely be returning and look forward to my next visit!