Hotel Denim

Exceptional

Helpful professional and friendly staff. Small hotel but it has a late night bar Comfortable seating area in lobby. Great healthy made to order breakfast for small price. Visually fun denim related artwork. Denim bathrobes provided in rooms. Great selection of restaurants close to hotel.

The staff was very friendly and helpful. The room was really clean No ventilation for the bathroom. No hot water for the sink. Limited TV selection

Liked that it was close to the event we were attending Bathroom size was too small for me

Very good

The property was clean, the staff was friendly. It was an overall great stay at this price point, would stay there again.

Hotel Denim is very reasonable and in a nice area. The hotel is very well maintained. They have updated their breakfast menu to hot options. The rooms are very nice and clean. This is my 2nd stay and this will be my go to hotel when staying in Greensboro.

Impeccable design and attention to detail. Would absolutely come back!

Cute vibe in lobby, with pretty colors and fun, eclectic decor, nicely remodeled, plenty of parking, comfortable bed, nice high end bath products Shower door leaked badly, tons of pooling water after use; bedside light did not work; front desk staffer with an attitude, key card confusion. Check in is 3pm, yet when we arrived at 530pm, TWO of our 3 rooms were not ready. Our evening plans were time-sensitive and we needed access to those rooms, fully expecting they'd be ready by the time we arrived. The desk guy offered a weak apology, an indifferent shrug of the shoulders, and an "I'm short-staffed" excuse when we expressed how displeased we were. He seemed irritated that we were irritated? which is totally unacceptable. Had he been a bit more friendly and simply preempted the news of the delay with a more believable apology and maybe an offer to compensate us somehow, I would've been perfectly understanding and happy to accommodate. But being short and dismissive about it to us from the start was very off-putting. Failure to have 2 of 3 rooms ready for guests *7 1/2* hours after checkout is not the customer's fault. He assured me he'd left a note in the record about the issue but, no mention of any comp was forthcoming then or the day after when we checked out. (Side observation was that his annoyance with us then seemed to carry over into his demeanor in dealing with other guests who were calling in for reservations.) All of this to say, it seems that better consideration should be given to personality and attitude when staffing a high visibility position such as the front desk. When rooms were finally ready (~25 min wait) we were issued 4 key cards for our 2 rooms, none of which worked, so housekeeping staff then had to get involved in letting us in to our rooms while the front desk reissued all 4 cards. The upshot of all of this is: I paid for a total of 3 rooms for a ONE night stay -- a bill in excess of 400 dollars -- but the customer service did not reflect that investment.

Everything!

First time staying at this hotel - what an excellent experience - will only stay denim when around Greensboro - Thanks again - job well done

Pleasantly surprised. Very nice staff and nicely decorated. The bed was comfortable and I liked I could cast my phone to the tv and didn’t have to log in any of my information. The only issue I had was the bathroom shower wasn’t the cleanest. There was also hair on the inside of the bathroom door and trim. Overall the rest of the room was clean and smelled good. We only stayed one night so I didn’t mention the bathroom to the staff but I wanted to be honest in my review of the cleanliness of the room. I’m sure they would have came to clean it if I’d asked. I will stay again.

Interior decoration of denim theme. In addition, there was display of the historical story of the denim industry and the hotel. Staff is very friendly and nice. The coffee machine in the room. However, coffee in breakfast room was good.

Pleasant

N/A

I overheard when I was in the lobby this hotel was renovated during covid. They did a great job. Everything was great from checking in to getting extra things I needed for my stay. Staying here for 2 nights due to my son attending orientation for A&T which is about a 7min drive. Things are not far from this hotel. They also have complimentary breakfast which is bagels, muffins, fruits, coffee and juice. Couldn't enjoy it but looks like it was good. I will definitely stay here again. I also was able to enjoy some wine. Everything is so clean in this hotel.

Location and vibe The door deadbolt couldn't be locked. Room 409

Very nice, clean & modern! My daughters enjoyed the stay also.

The property is clean and quiet. I loved the alcohol beverage tokens that were given at check in. My daughter left her charger and housekeeping made sure that we didn't leave without it. I appreciate that. Thank you to the housekeeper who clean the room.

Room was okay...dirty vent. Both USB ports did not work, bathroom shower door hard to open and grout needed work. Staff was nice.