The Plaza Inn & Suites

About The Plaza Inn & Suites
Plaza Inn & Suites has accommodations in Hagerstown. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Guests can chill out in the indoor pool. At the hotel, the rooms come with a desk. Rooms come with air conditioning and a flat-screen TV, and certain accommodations at Plaza Inn & Suites have a mountain view. The rooms will provide guests with a fridge. Hagerstown Regional Airport is 5.6 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Elevator
Reviews
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Nasty hotel - dirty, cigarette burns on the bedspread, box spring covered in plastic.
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One side of the wall, they had no electricity to it so we could not watch television and we ended up getting bedbugs
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Exceptional
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Free breakfast and pool but otherwise I want a refund it's bs Unclean rooms ...dirty elevators... bathroom still had dirty towels and water in the tub
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The service and people were great. The pool was a nice way to relax I ended up staying another night. It was worth it
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I love how they have patios to the room Pool closure, terrible service
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Bad
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Nothing Nothing
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Good place to stay
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The pool was a little cold but it’s in a beautiful, huge atrium that was open until 9pm. Both desk clerks were very nice and accommodating. Room was clean and cute. Furniture in good repair. Bathtub with a plug. Coffee in the lobby isn’t worth drinking but there’s a microwave so I heated cold brew. Little fridge. The stairs were a little strange. My 5 stars takes into account the very low price. Usually such a discounted price would not look so good. Beds comfy and nice linens. Outdoor designated smoking bench.
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The Whole hotel smelled bad. The blanket smelled like it wasn't washed. Only two towels for a 3 day stay for 2 people. Drug dealers walking the halls doing their business openly and trying to sell to guests. The side doors weren't functional making us walk from the side all the way around to the front to access the stairs on the opposite side of the hotel for our upstairs room. Not a good experience
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Oh the pool was also closed. Needless to say, while it was an experience, we would not stay here again.
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Nothing was unique and I liked nothing about the property. Pictures on the website are not accurate. There is a buzzer to get into the door. Police were unseen interviewing. Someone broke down cars in the parking lot homeless people in parking lot not a good area to be in, especially visiting from out of state I would never recommend this hotel to anyone.
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The pool area and the location of the building. It needs up grading expeditiously and elevator. Open the fitness room. Need microwave in the rooms. Door locks need up grade.
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It needs up grading expeditiously and elevator. Open the fitness room. Need microwave in the rooms. Door locks need up grade.
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This place is INSANE. There is no elevator. I was given a room on the second floor and had to drag my suitcase up a stairwell that smelled like urine. There were two different couples screaming at each other. I called the front desk and he did come up and ask the one to please quiet down, but completely ignored the other that were absolutely going at it. My room was 80° when I entered and the thermostat didn't work. The front desk assured me that it did, but I tried to get it running and it was busted. At that point, I looked around the room and figured there was a 10% chance that room didn't have bedbugs and I got out of there. I asked ChatGPT to find me something else that was safe and clean, and it specifically told me if that's what I was looking for to avoid this place. I couldn't agree more.
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Nothing This place is disgusting the pool floor is horrible the stair stink the rooms stinks the shower is disgusting the shower curtains have horrible black stains on them the sheets have yellow stains on them the air does not work until you tell somebody and they bang on your thermostat simply horrible
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Overall experience was awful other people yelling at all hours during the night. Bathroom was filthy and half the outlets didn't work in the room. Would not recommend.
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This place is nothing like the pictures. The whole place is disgusting. There were stains on the comforter, there was no elevator the smell in that place is awful. The people that rent there apparently rent it monthly and are druggies. The lobby is roped off on one side the carpet is so old it’s like bubbling up in the corners. The stairwell is tile but it’s absolutely disgusting the whole place smells like pee and body odor. I didn’t stay, for obvious reasons, but this was the worse experience I’ve ever had at a hotel. The lady that was working was actually very sweet and apologetic. I’m not sure how that place is even still in business. The parking lot was full of sketchy people, it’s dog friendly but the yard is full of dog poop. I could write a novel on how bad this place was. Best I can say, do NOT stay here