Hilton Garden Inn Las Vegas/Henderson

Clean and spacious rooms

Nice pool, helpful staff, clean hotel, reasonable priced food/drink menu

Clean friendly staff

The pool. Housekeeping was great. It was kind of insulting to have a bottle of water for sale for 3 dollars. Charging for breakfast seemed ridiculous.

Clean, clean location, best pillows ever! The room was a bit dark for us “Seniors”

The room was very spacious and clean but the bathroom had an awful smell. Other than that we had a good overnight stay.

Close to the airport in Las Vegas. Usually use it as a stopping place on my way to the airport as I normally have early morning flights. Breakfast is not included at this property.

Nice hotel, clean. The bathroom was small, so was the room.

My second time visiting always pleasant.

Cindy M

Nice hotel, clean, nice size rooms. Good service

The girl working the breakfast area was very helpful and super sweet. I was disappointed though to find what looked like a long beard hair in my yogurt. $35 for yogurt with blueberries and beard hair and 4 scrambled eggs with one disk of sausage is wild.

I stayed only one night but everything was clean and well stacked.

Rooms very outdated and not clean

Price not comparable to what you experience.

Exceptional

had a very disappointing experience at this hotel. My mother arrived for check-in, and despite the reservation being fully paid, the staff refused to check her in because the physical card used for payment was not present. This was never clearly explained in advance. On top of that, the staff was extremely rude and unhelpful when speaking with me on the phone. Instead of trying to resolve the situation, they were dismissive and unfriendly. What shocked me even more was that they charged an extra $30 for "early check-in" even though my mother arrived at 3:15 PM and regular check-in was at 4:00 PM — charging $30 for just 45 minutes is unreasonable. Very poor customer service and a stressful experience overall. I would not recommend this hotel.

On top of that, the staff was extremely rude and unhelpful when speaking with me on the phone. Instead of trying to resolve the situation, they were dismissive and unfriendly. What shocked me even more was that they charged an extra $30 for "early check-in" even though my mother arrived at 3:15 PM and regular check-in was at 4:00 PM — charging $30 for just 45 minutes is unreasonable. Very poor customer service and a stressful experience overall. I would not recommend this hotel.

Hilton Garden Inn quality—clean, comfortable, and reliable. The staff went out of their way to make sure we had everything we needed. Excellent amenities and a very smooth experience overall. Highly recommend!

Parking was safe and easy. Staff was super friendly! Found a decent amount of food crumbs on the ground when we got to the room, otherwise, a good stay!