Best Western Plus Goodman Inn & Suites

Good stay

Rooms where nice and clean. The staff is wonderful. Would stay again.

Clean room friendly staff

Clean room friendly staff

I liked how the property was closed off from the busy street. I didn’t like the overall cleanliness of my room. My entire family left sick and itching the entire weekend. The pullout bed had stains on them and all of the pillows were flat and uncomfortable.

Love that Biscuits with gravy, and all foods were excellent served, black coffee too. I wish myself be young again, more travels, any hotels years back. I am limit now as legally blind.. greyhound bus is no longer service at usual routes in between two cities. In Southaven I lived my sister were full bedroom, skipped to choice Best Western. I bought my CPAP, IT WAS GREAT COMFORTS ?

good customer service and nice room

We were too nervous to park in the back due to men playing loud music in the parking lot. Also there were people grilling and standing around in the back. Kids were just running up and down the halls with no parents around. The shower felt like the floor was going to fall through and the air vent didn’t work. No chair or couch was in the room.

Clean room and friendly staff.

Staff was amazing, from check-in, breakfast, and check out! Really loved girl in charge of breakfast area. Sorry I forgot her name, but you will k ow her if you see her. She kept everything clean, food hot, and refilling as necessary. She was friendly, happy, and easy to talk to. I would return again if in area just to see her and the nice girl who checked us in.

Door didn't fit well and ice was limited

Door to room extremely difficult to close. TV did not work for any network channels. Woman from desk came to try to help w/o success. Blamed it on weather. Still no TV in morning. Stayed there 11/25 when lots of remideling. Not much difference this trip. Staff is nice & helpful but facility needs help. At least this trip there was not much trash in the elevator.

There was nothing nice about this place.

No. I had broken up Reeses and wrapper paper on floor beside my bed. Staff was Excellent though. Never used the wifi , nor did I use laundry

Room was big. Bed nice. Chair ripped in room. Headboard had questionable stuff on it. Pool was “out of order” and this was the reason we booked this place. Elevator was disgustingly dirty. Even though it is a non smoking property, the halls and public spaces reeked of covering pursue.

The room had a horrible odor and the water in the shower was cold. The room was not clean.

The room was extremely dusty, TV didn't work, cracked tiles in the bathroom floor and although the website stated it had an inside pool it was shut down. Staff was nice but even after an renovation from last year the hotel still needs updated. We will not be back

The staff were very friendly and welcoming

The front desk staff were very nice and helpful. Our room was filthy. The floor was so dirty our white socks were black on the bottom after just a few minutes of walking around on the carpet. The bathroom counter was disgusting. Not clean AT ALL!!

Looked dated, damaged to walls elevator dirty, carpeted