Wingate by Wyndham Horn Lake Southaven

This is the worst ever I booked on June 3 and also had booked for the following week after staying June 3 it was so terrible I ask for a refund on the following week manger refused my refund I literally didn’t even care I refuse to check it and lost my money which is way better than my health the place is full of mole and it’s saddening that they will not do renovation after all these complaints

Front desk clerk was NOT friendly. Rooms was not cleaned, bathroom floor was dirty(you can tell the floor haven’t been clean for a while). elevator floor was nasty.

I recommend only construction workers to stay here it’s terrible mode in numerous of the rooms we notice in 1 room staff moved us it was in the next room look like termite ate the Funiture this is a TERRIBLE idea of stay we were heading to Jamaica and needed a room close to Memphis airport bc of early flight worst mistake ever

I’ve stayed here multiple times and I’m assuming since my last stay the hotel has been independently acquired. The front desk area had a funky smell. Some of the furniture was broken and worn in my room. The free breakfast was very very minimal. Looked like 7-Eleven breakfast sandwiches. The lady at the front desk didn’t seem too eager to help during her shift. The fitness center was pretty decent. I will not be staying at this property in the future.

The bed was just too uncomfortable for me I have a bad back and the bed didn’t feel good!

This is a DUMP!! If at all possible stay somewhere else.

The outside is very nice , but ALOT of Mexican loitering! The room has an old smell, it’s old and the bathroom had mold on the wall. The building is old need a lot of updating

Parking was good. Breakfast could’ve been a little better.

It was a decent location but for 186 dollars o expect a great breakfast like the one I get at the Drury Inn and the rooms are cheaper Nothing no good parking for handicap

Parking was fine. Didn't take advantage of the breakfast, except for the coffee which was good.

Everyone was respectful and helpful It were roaches in my bathroom and the tub was nasty.

I went down for breakfast around 730 and there didn't seem to be anything left but cereal. There were alot of workers that were staying here and I dont know of they cleaned out breakfast or what. Cereal, 1 orange and a yogurt were available.

Absolutely disgusting room and was told they would move me to a different room with a king bed and a pull out couch and the bed in the couch wouldn’t even pull out and the lady staff member couldn’t even open it. Then they refused to give me a refund after I could. It even stay there. The man on staff in the morning was very unprofessional and rude. Would NEVER recommend this hotel to anyone!

Close to everything $6 bottle of water

Price for the night 1. Pot smokers out front 2. Lobby smelled like bad BO and pot 3. 3rd floor had boxes of chairs all around the elevator 4. Breakfast was nothing more than gas station breakfast sandwiches 5. Staff was not very interested in people there 6. 3rd floor smelled like fried food

The font lady stayed on her phone using it on speaker while checking us in. So rude and why in speaker mode? The carpet had previous customer’s lashes and crumbs so no the carpet wasn’t vacuumed. The bathtub had black stains. Just over all gross. We avoid private hotels for this purpose but here we are!

The check-in process was a bit frustrating because I was trying to hear the girl at the desk over the personal call she had on speaker phone and the guy just kept talking even when she told him she had a customer. Besides the fact that the AC didn't cool, the refrigerator didn't work, the sink and shower didn't drain, the tub was dirty, and the room itself was dirty and had trash left on the floor... The room started out with a faint cigar smell. We reported it to the front desk to make sure they knew it was there when we checked in, and not from us smoking and they offered room spray, but we expected it would fade quickly enough so we just sprayed a bit of my husband's cologne to freshen the air. Instead of fading, it changed to cigarette smell and then to the smell of marijuana, and then back to cigarette while becoming increasingly stronger and stronger. By 1 am, my husband was hoarse and my throat was burning. That's when he went on google and found multiple reviews stating that there was a horrible smell in the rooms and they were charged $150-250 for smoking in a room they didn't smoke in. The person working the front desk obviously didn't care and insisted that she just worked there and could nothing about the issues and there were no other rooms available. We travel extensively for business and we rarely leave a bad review, and we have NEVER left in the middle of the night before this.

Good location - convenient to highway and restaurants Paper-thin walls….VERY noisy all night long with doors slamming, footsteps overhead, noise in the hall

Stayed four days and housekeeping never came in to clean the room. Went to the front desk to ask for clean towels was told to ask housekeeping when i asked for clean towels was told they could only give us 2 sets but we had 4 people checked in. Bathroom tub was stained room had a order. Will never stay here again

Did not stay checked in and checked out the shower would not turn off more then just a leak. The room smelled moldy, the refrigerator did not work