C. Baldwin, Curio Collection by Hilton

Please confirm that my Guarantee has been reimbursed-As i have found no trace of it, Thanks. Charles Tchen-Confirmation Number 3446340248. Thanks in Avance

Exceptional

Great hotel. Love the staff too

Kevin handled my registration the day before with ease and got us set up on a high floor. Renee and Marysol took care of check-in and check-out with so much warmth, friendly jokes and genuine care that immediately made us feel at home. Khalil went above and beyond the entire stay, checking in on us via text, coordinating housekeeping and fulfilling every request including an iron, a fridge and more. He even upgraded us to a suite with a beautiful view. And then there is Joshua. The valet who greeted us with a huge smile and a joke that made us laugh every single day. He helped with our luggage each time without hesitation and brought so much joy to every arrival and departure. The room was stunning, the service was exceptional and every person we encountered made us feel genuinely valued. We will absolutely be back and will be asking for this same team by name.

Fantastic property in downtown Houston. Close to the Museum and Library Districts. Ample and tastefully decorated public areas. Apple and well laid out rooms, although some of the furniture is calling from a little maintenance. Helpful and friendly staff.

Exceptional

The hotel was really good. Exceeds my expectations and of course really appreciated the complimentary food that was given for my partner’s 21st birthday celebration. Also, valet was very nice! Would love to visit again. Just the breakfast we ordered. Delivery was good however the food wasn’t very great for us. Especially for how much I paid. But hopefully next time it will be better. Since I love the place.

i would definitely come back. we enjoyed our stay & the friendly helpful staff. definitely recommend

Room cabinets was is horrible shape , mold around shower. Ac didn’t work . Shower drain was full of hair . Pillow cover dirty . No covers just sheets

Clean room

BEAUTIFUL HOTEL! I would highly recommend!

Unfortunately, I had a disappointing experience with the morning receptionist, Renae. I asked a simple question regarding the security deposit and was met with an attitude that came across as rude and dismissive. She appeared agitated and was very snippy during the interaction. Customer service and professionalism are important, especially when addressing questions or concerns, and this experience did not reflect that. I hope management addresses this, as respectful communication can make a big difference.

Honestly, it didn’t bother me that there wasn’t a pool or extra amenities because that’s not why I booked the stay. I wanted a relaxing, upscale getaway and that’s exactly what I got. I also appreciated having the valet option available because it made everything easier. I was disappointed that the restaurant was closed during my stay, but thankfully I was still able to order food at the bar. The food ended up being really good, the drinks were delicious, and the staff was super friendly. I also loved how quiet the hotel was overall. A few small things I noticed: the bed was a little hard for my liking, the bathroom vent was extremely loud and randomly came on, and I do wish they had hand soap in the restroom. Also, for the price of the hotel, I really feel like they should offer complimentary breakfast. The breakfast was delicious by the way, but $27 for an omelette and bacon is kind of crazy. Overall, this hotel — and pretty much everything around it — is definitely on the expensive side, but if you enjoy staying somewhere nice and treating yourself, it’s absolutely worth it. I would definitely stay here again.

Expedia says they have double king beds… that not true. Parking is $80 a day Came on the weekend and the restaurant was closed all day Sunday and Monday. I called down stairs and they told me it was open stood around for 20 min to find out it was closed. The valet people dropped a pack of cigarettes in my car. If this is supposed to be 5 star they definitely need to turn it up a notch

I loved the room and the view, and the downstairs bar has a nice vibe, really cozy

Good area

Exceptional

Everything from the customer service to the appearance and location of the hotel.

Great experience every time!!

My stay at the Baldwin was amazing. The staff was very helpful and very professional. It was my wife's birthday and she had recently got a huge promotion at work the staff provided us with a bottle of champagne and a fruit tray. My wife was very very satisfied with everything and she is talking about going back. I would definitely recommend staying here.