Hilton Houston Plaza/Medical Center

Nice lobby staff breakfast are so good and the atmosphere was so cool and the bar

Nice lobby staff

Hotel is conveniently located to the medical center , museum and rice village. Staff is professional, friendly, and accommodating to guest needs. Floors/rooms appear to be recently updated. Plenty of sitting space in lobby and bright areas to work. Bar/ food service in both lobby and outdoor pool area . Market in lobby has takeout food and delicious snack and dessert choices. One minor downside is a narrow parking garage shared with another business but elevator is convienet to the lobby once you find a spot. A scannable parking pass is provided for easy in and out. Take those corners slowly and you should be fine. We will be back!

The hotel is dated and the rooms are not well maintained. The location is good but that’s about it.

Shuttle to hospitals is convenient.

We have stayed here many times and liked it. However this time they put us on the 17th floor when the 18th floor was under complete renovation (ripping up floors etc). I am talking jack hammers right above our heads to the point that I could not even make a phone call in my room let alone a nap!! When I complained we got moved to a suite on the 14th floor and free lunch. BUT I don't have any idea why they would put anyone on the 17th floor under jackhammers!

The elevators were under maintenence. Lines were 20 minutes or more to get up to our 14th floor room. Caused us to miss the shuttle and getting back to the hospital several times. My mom is 81 and it was very hard on several people.

Cons: No ironing board, had to iron on bed. No ice machines, had to call front desk and request ice be brought. Depending on time, it can come fast or take very long.

Good

The staff was great, especially Francisco the bartender in the restaurant! We were also able to get early check in & late checkout. Enjoyed the pool briefly. Definitely would stay there again!

Amazing, comfortable, nice property, great staff and prime location. Recommend.

It was very clean and there was always staff cleaning throughout the day/night. The breakfast was amazing and served by amazing host/waitresses. It was raining so we really didn’t get to enjoy the rooftop pool and lounge area, but I must say it looked just like the photos. We had an amazing stay and would definitely book here again.

Good stuff

Great location, the bed was comfortable, and the room temp was nice and cool. Need to focus on cleaning and upkeep in the rooms/common areas. Will likely try a different hotel next time.

This is an excellent hotel, great staff, rooms are excellent and close to local Red line tram and eateries in the Medical Center district

A beautiful hotel with professional staff, 5-star service, a wonderful breakfast, and incredible, flawless cleanliness.

Staff was friendly and helpful. Parking about the same as at any pay lot at the airport.

Clean. Well located. Friendly staff. On site parking.

Friendly staff and great location. Love having onsite self-parking. They have a shuttle to the medical facilities, but it is not advertised nor do they have any info about it in the Lobby. Our room had a great VIEW!!! The toilet was not working well. The tank would not refill so we had to remove the top of the tank off and press on the valve to get it to fill up again. We reported it to the front desk and maintenance came to fix it, but it the toilet filled up only about 1/2 of the time so had to keep on doing it manually. Also, the sink on the counter in the room did not fully drain out so there was always about 1/2 inch of water and emitted a foul smell.

Clean, quite and spacious.