Quality Inn & Suites West Chase
About Quality Inn & Suites West Chase
Located in Houston, 3.7 miles from CityCentre, Quality Inn & Suites West Chase provides accommodations with free WiFi and free private parking. This 3-star hotel offers a 24-hour front desk. Lakewood Church Central Campus is 10 miles away and Houston Arboretum and Nature Center is 10 miles from the hotel. At the hotel, each room has a desk. Guest rooms will provide guests with a microwave. Guests at Quality Inn & Suites West Chase can enjoy a continental breakfast. Waterwall Park is 7.8 miles from the accommodation, while Galleria Houston is 8.4 miles away. William P. Hobby Airport is 22 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Clean room and comfortable beds
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Roaches
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worst hote i've checked in by the moment. When we fisrt entered the room found just one roach, but after a little walk and then came back we found way more roaches and they were everywhere on the bed, doors, sink, restroom
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Roaches ? in both rooms, my second room a/c was not cooling, no hot water in shower. Called front desk at 11:01 several times but got “VOICEMAIL IS FULL”.
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Nothing The property was disgusted. The door lash was broken. The tub was cracked and there’s roaches.
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I guess the only really upsetting part was no hot water but everything else was perfectly fine
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Couldn't stay the whole night was a lot of bugs in the room, I left before check out very friendly staff just couldn't deal with the bugs
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My room had roaches, the hot water didn’t work, the heat didn’t work, and the breakfast was scarce.
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There was a few things wrong like the remote not working for the tv( not a big deal), there was no cold water coming out of the sink in the restroom, the swimming pool was closed and we had roaches in our room. My cousin had her own room and her tv remote wasn’t working either, she was told by the front desk to use her phone to watch tv lol. Definitely not staying there again.
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No hot water. Wasn’t told at check in.
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Very friendly staff which was the best part of my stay. Room size was great but it was a bit stuffy in there air wise, even with the ac on.
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Front counter staff was very rude and had no sense of urgency when I was trying to check in/out. I had roaches in my room and immediately checked out.
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Ac made alot of noise so did fridge but room was nice and clean
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Hotel had no hot water. Front desk offered checking out as the only solution.
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hotel was very dirty and feel unsafe
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This was the
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No hot water had roaches nice sizes room and internet doesn't work was there for business and small vacation
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It was wonderful, except hmmm….a little surprising to find so many strange small bugs lurking on floors and walls in my room. And the rug near the nice table was a bit sticky from a previous guest’s mess. But I stayed committed & didn’t leave, instead I enjoyed my stay!
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Clening
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No hot water, and no notifications about the issue when checking in
