SpringHill Suites Houston Medical Center/NRG Park

Nice hotel. It was clean and well maintained. Staff eas nice.

Great location for going to the NGR stadium. The staff is friendly. The rooms are a little dated, but fine otherwise. Lots of room.

Short stay. Overall the room was nice, clean and spacious. No offerings or acknowledgment of being a Bonvoy member.

The bed sheets were dirty, and the mattress was disgusting and very uncomfortable. The bathroom shower had leaks, and there was constant noise that made it impossible to get a good night’s sleep The air conditioning did not work properly, leaving the room hot, humid, and uncomfortable. Overall, the room felt poorly maintained and far below acceptable standards. This was a very disappointing experience, and I would not stay here again or recommend it to anyone.

The location was perfect for attending the World Cup at NRG Stadium. The staff was very engaging and friendly especially Tabitha. She was very happy to point out several places to visit while in Houston. She deserves a gold star!

The room was clean and met our needs. The water pressure in the shower was poor and it was kind of hot. They were having AC problems. The staff was nice.

Breakfast

Nothing

great location for Reliant stadium

Only thing that I didn’t like is the pillows are too thick and the beds are too firm. I woke up with a terrible backache but everything else was just fine

I got to the hotel, and they could not find our booking. I had to get a room pay full price because the price on booking would not be honored even with the reference number. Why would I use this service again?

The location was perfect! Walking distance to the back of NRG Stadium off of North Stadium Drive. The staff was extremely nice and accommodating.

Awesome staff.

Great Staff. Breakfast area and breakfast options were great. Liked the layout of the room with the sitting area right as one entered the room. However, The desk in the room was not wiped down properly there was slight coffee cup stain that I wiped off myself with a wet paper towel. The bathtub didn’t drain properly when using the shower. And the key card twice did not properly unlock the door even though it lit up green. The door handle would not open and we needed someone from inside the room to let us in. This was inconvenient since we were coming in late and had to wake up family member to let us in. But for a one night stay it was fine.

It was clean. I didn’t know that the parking lot was on a paid basis and guarded by a gate but I guess that provides some safety. The tv in the bedroom area was burnt out and had a strong blue coloring and my kids could not enjoy it. It needs to be replaced.

Everything! N/A

Not enough lights; ice machine broken on floor

Clean quiet

I really like how the receptionist was very attentive and respectful There wasn’t nothing that I didn’t like about my stay

We came to watch an Astros came and online it was hard to tell how close this was as it used to be close to the field. Now the field is downtown. We took the train, and even though cops were often present, it didn’t feel safe. We wound ubering back to the hotel to avoid the train. Hotel was dated, but they are working on it. Would probably still stay again, but not for going downtown.