Homewood Suites by Hilton Dallas-Irving-Las Colinas

Elevator wasn't working. Breakfast was terrible. The pool was permanately closed. The tub would flood as soon as you turned on the shower. Overall the experience was awful.

Breakfast Elevator wasn't working for one night.

Exceptional

Everyone was friendly

In that room I killed no less than seven roaches. I thought that it was no use trying to get another room because they were all probably just as infested (even though hopefully I am wrong on that) I complained twice to see if they cared and would try to make amends. The best I got was " That is the first time we are getting that complain...". I told her I was not lying and they could check as the dead ones were there. My only solution now is to never go back to that hotel....See pics with four of the exhibits (now dead)

Love the rooms Nothing I didn’t like

The location was extremely convenient right off the highway, which made getting around very easy. There was plenty of parking, and overall we had a comfortable stay. Our rooms were clean upon arrival. I didn’t realize beforehand that the property was set up more like apartment-style units than a traditional hotel, so finding our rooms was a little confusing at first. Thankfully we were on the first floor, because hauling luggage and kids up stairs would have been difficult. The Wi-Fi was inconsistent and the TVs occasionally had issues. While the rooms appeared clean overall, some of the renovation work seemed unfinished or rushed in places — including messy paint lines, missing caulking, and one toilet seat that was missing hardware and had to be handled carefully to keep it in place. Breakfast is not included.

Found this hotel very last minute and glad we did! It was perfect for the 4 of us especially with the kitchen! Breakfast was really good as well. Can’t wait to stay again for our yearly Dallas trip!

get ready to WALK a lot to and from your room... parking is far from most rooms and NO elevators??? sooo its stairs to the 3rd floor?? If you have a lot of luggage or just heavy , get ready to lift it by yourself up many steps EVERYWHERE... I was on the 1st floor and still had 2 huge steps. shady parking area too, not safe.

Loved the location, breakfast , unfortunately pool was not open yet.

Elevators didn't work. Nice rooms but interesting layout to get to them. Great food Elevator didn't work was on 3rd floor

Elevator didn't work was on 3rd floor

While the facade is lovely, the photos at the time of booking convey a very different impression from the reality inside. The staff wasn't particularly friendly and lacked smiles, and the buffet was quite limited. The room itself felt neglected: there was a bad odor, the carpet felt dirty, and the air conditioning unit was dusty. The pillows were old and very uncomfortable. I also noticed some insects in the room, which may have been due to the window screens being lifted and in poor condition. Furthermore, I went two days without bath soap, despite having requested it from the staff. It is a pity, as the property has a lot of potential based on its beautiful exterior

Breakfast was great, on our day however they did not make bacon and I am a bacon lover Better explanation of where our unit was located in Building D. The attendant just said "You are in building D and we were shown Building D on the map. When we got to Building D we had to walk around and search for our unit.

Location and everything around it It definitely needs updating. The breakfast was really good better than a lot of hotels I have stayed at. The service front desk service was good.

Convenient location. Friendly staff.

Good

Bathtub was stained, door locks non functional, rotten timbers on siding

I've stayed at this location before (one year ago) and had no issues. During this recent visit the decline was very surprising. I checked in and made my way to the building - the elevator was not working and the lights were dim in the hallway. Another guest told me the staff was coming to fix it. After waiting several minutes - no one came so I went back to the lobby. Unfortunately, the front desk staff was also the person that was supposed to fix the elevator. I can only guess the place us under different management leading to the decline. I would not recommend

We did not eat breakfast.