Best Western Joliet Inn & Suites

Somewhat decent mattress, sinks that drain, hear that works, clean pool, eatable breakfast

The duvet/comforter was dirty, asked for a replacement, he did know what it was and gave us another blanket which had small holes. The bed was very uncomfortable. The fan in the bathroom was so loud. My comment about the breakfast area is that it was very small and cramped, the 4 chairs to each table, chairs we too big for the tables. Very disappointed as I we had 4 rooms reserved, one of our guess were put in room 110, which is between the outside door, the inside door, stairway and the only room on that whole side with the storage room, laundry room. 3 rooms , 2 nights and 1 room for 1 night. Extremely disappointed

Welcoming staff, bright lobby, spacious/clean room. I especially appreciated the breakfast/kitchen staff member.

Loved it was no pets no smoking. Very clean and quiet. Breakfast was excellent. Staff very nice. Would highly reccomend

Very accommodating.

Our room was clean, the staff was helpful and friendly, and the breakfast and coffee hit the spot. It's not or first time staying here, and it won't be our last. Thank you!

Since I was exhausted from a 1,000-mile drive straight through the night, I waited out in my car in their parking lot and tried to sleep a little bit. Between 9:30 and 3:00 pm, I sat in my car with no callback despite the parking lot being almost entirely empty. I had a hard time believing there was no available room for me to check in early, which was a real negative for me. Other than that, once I did finally check in. I just went straight to bed because I had been awake for over 24 hours. I didn't take in any of the amenities and just showered and went straight to bed. I slept great, though I probably would have slept well horizontally anywhere. Room was clean, bed was comfy. Breakfast came with hot eggs, sausage, and other continental-type things. No complaints, I was grateful for a warm meal.

Amazing

Clean room good place to slee

The bathroom could have been cleaner and the shower was leaking from the room above.

We needed a place to stay overnight between days in Chicago and Des Moines and this location was great. The room was just right for the two of us, and the accommodations met our needs. We rolled in about 9:30, went to bed pretty early, needing to be up in the morning, and everything worked well. The breakfast was hot and ready early, so we could hit the road with full stomachs.

I did like the aspect of a suite I didn’t feel so confined what I did not like was that the room did not look upgraded, the breakfast was not anything to remember! I was glad I was only staying one night and McDonald’s was around the corner which was appealing! Aside from the breakfast, not being up to par. The lady running the breakfast area was working really hard.

My room had a smell to it when we walked in and the ceiling looked horrible above the couch. The shower had bugs in it which is ridiculous. They knew two guest were gonna be in the room but only gave us one facial towel and bath towel in our room all the other towels were for drying hands/spills. And don’t get me started on breakfast 6am-9am?.. crazy and then the breakfast wasn’t good or looked appetizing at all; the woman putting the food out was coughing and the food was cold. I didn’t want to eat anything I saw there I had to opt for cereal. And there was barely anyone at the front desk for when I did need help. First time coming and it will be my list time there.

Excellent stay - stayed while we were racing at Rt 66 Raceway. Quiet - no animals - and didn't stink like pot. 5 Stars for that. Wish more Hotel Managers and Owners put Smoke Sensors in rooms so that people weren't stinking the place up with pot smoke.

Had daily menu posted for breakfast Homey and classy decorations in breakfast room Night clerk needs to know how to guve directions to hotel to incoming guests, esp when MapQuest isn't effective when roads detours occurs several times

Rooms are clean, staff is very friendly and helpful

It was clean. I didn’t like that my TV didn’t work.

Our room was fine except there were two towels for two guests and one of the towels was stained/dirty. The morning staff were very friendly and helpful.

Very clean. Comfortable beds. Front desk very courteous and friendly. Good price. Nothing

Its a breakfast area every morning they have a hot brekfast menu not just fruit and a bagel or waffle like others. I would recommend