Holiday Inn Knoxville N - Merchant Drive by IHG

3-star hotel Excellent 5634 Merchants Center Blvd., Knoxville, TN, 37912
Holiday Inn Knoxville N - Merchant Drive by IHG
Holiday Inn Knoxville N - Merchant Drive by IHGHoliday Inn Knoxville N - Merchant Drive by IHG
Check in 3:00 PM
Check out 12:00 PM

About Holiday Inn Knoxville N - Merchant Drive by IHG

Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves, refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

4.4 / 5
Excellent 1009 reviews
  • Engine customer Jun 2026

    Was a great place to stay. Beds were comfy. The breakfast buffet you had to pay for. The only thing I did not care for was the sink and mirror were in the entry way. For that reason, we probably would not stay there again.

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    Close proximity to restaurants Their “energy savings” AC for the rooms is a joke. Can’t lower below 68 degrees, they turn off if you leave the room! The come on just long enough to cool it, and shut off for 20 minutes, room heat back up. Dumbest idea ever. I was sweating while trying to sleep. Should have stayed at the motel 6 next door, AC probably stays on duration you turn it to!

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    Easy access to the freeway Can't think of anything

  • Engine customer Jun 2026

    Hotel wasnt bad felt a little crammed but not terrible. Breakfast was not worth it and getting a drink with breakfast didnt always happen. They seem to wait till you were done with food. Prefer to be able to get my own drink

  • Engine customer Jun 2026

    Nice newer hotel. Room overall was comfortable however sink area and bathroom offered little counter top space. Also shower controls were hard to reach and not get wet turning on the shower. Whomever planned the space didn’t take that into consideration. Perhaps reverse the shower doors to better access shower controls.

  • Engine customer Jun 2026

    Breakfast was OK, not great. No opportunity to make waffles/pancakes. Egg dishes were not that good.

  • Engine customer Jun 2026

    Room was clean, staff helpful, and food was good. Good location.

  • Engine customer Jun 2026

    Very clean Location was sketchy. Room was small. Beds were a little uncomfortable.

  • Engine customer Jun 2026

    Exceptional

  • Engine customer May 2026

    The facility was clean. The staff operating the bar, the restraint and the morning breakfast was very accommodating!

  • Engine customer May 2026

    The water shut off in the middle of taking a shower. The whole 5th floor

  • Engine customer May 2026

    Very clean. Friendly staff.

  • Engine customer May 2026

    Superb

  • Engine customer May 2026

    The hotel and the room were very clean.

  • Engine customer May 2026

    bar/restau in lobby. breakfast buffet served daily for a fee (under $10), free parking, free wifi, 12 mins to UT. The bed was too high, a bit of a project to get into.

  • Engine customer May 2026

    Exceptional

  • Engine customer May 2026

    Very good

  • Engine customer May 2026

    Exceptional

Frequently asked questions about Holiday Inn Knoxville N - Merchant Drive by IHG

Does Holiday Inn Knoxville N - Merchant Drive by IHG have free Wi-Fi?
Yes, Holiday Inn Knoxville N - Merchant Drive by IHG offers free Wi-Fi for all guests.
Does Holiday Inn Knoxville N - Merchant Drive by IHG offer parking?
Yes, Holiday Inn Knoxville N - Merchant Drive by IHG offers free parking on-site.
Does Holiday Inn Knoxville N - Merchant Drive by IHG have meeting spaces, conference centers, or conference rooms?
Yes. Holiday Inn Knoxville N - Merchant Drive by IHG features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Holiday Inn Knoxville N - Merchant Drive by IHG have a fitness center?
Yes, Holiday Inn Knoxville N - Merchant Drive by IHG features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Holiday Inn Knoxville N - Merchant Drive by IHG located, and how walkable is the area?
Holiday Inn Knoxville N - Merchant Drive by IHG is located at 5634 Merchants Center Blvd., Knoxville, TN 37912. With a Walk Score of 42, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

  • Knoxville Convention Center 4.6 mi

House rules

Check in3:00 PM
Check out12:00 PM

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