MainStay Suites Knoxville North I-75

I will say that the staff attempts to keep things clean, it would appear. The place is just old. The beds were clean and comfortable, the room and bathroom was clean for the age. The hotel overall was clean. There is an odor to the place, which multiple air fresheners tells me they are working on eliminating. Our room smelled like cats. The location isn't great and not real conducive to a peaceful night. The AC was really loud - which drowned out the traffic noises, but.....lol Breakfast seemed decent. Waffles, cereal, breads. No hot eggs / protein, but a good selection of cold items. Again, efforts seem to be made to keep the place relevant, but the negatives keep it very average. And I paid $10 less for a night at another hotel during same trip that was wayyy better than this one.

very clean, no riff raff hanging out that I see at other hotels.

They told me they were out of towels on the third day. On the fourth day, they didn't send the cleaners to come get the towels from my bathroom even though I had requested in the morning. And by night time when I called the receptionist, he said, oh its because my room was not on their list. I will never book this type of place ever again

The kitchen was perfect addition to our long weekend. Continental breakfast was basic, but good - boiled eggs, waffle, cereal, yogurt, muffins. Overall a great place for the area!

Like the cleanliness like the kitchen and love the location and also love that it was pet friendly because we have a dog

Took absolutely forever to get checked in.

The lady at the counter tried her best to help us. That was the only good thing about the stay. I went through Booking.com. They messed up my room and then I had to pay extra to come up with a different room.

Clean, nice for the price

Didn’t eat Ceiling in bathroom needs to be replaced

Everything about this hotel very Unpleasant Smells like smoke. Funky smells. Not use to having no samples of shampoo. Wish I would have know how bad this location is would never have booked here!!!

It was fine for the price! Staff was cool,pretty good location with Hooters,Casey’s Cracker Barrel all walking distance

Rest of facility needs to be refreshed

I hope that your staff I chatted with took care of this and sending me a survey on the stay is an oversight. Dr. Melinda S Hill

Air conditioner was very loud

Very clean . And the main doors lock at night so no one can come into the hotel without key Nothing everything was great

We didn’t eat breakfast

Staff were very polite and helpful They provide only one small bar of soap for each room. When I asked for additional soap and fresh towels on the second day, they informed me that rooms are cleaned and restocked only once every four days.

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There was blood on some of the bed sheets

Dirty forks in so