Quality Inn Merchants Drive

2-star hotel Great 117 Cedar Lane, Knoxville, TN, 37912
Quality Inn Merchants Drive
Quality Inn Merchants DriveQuality Inn Merchants Drive
Check in 3:00 PM
Check out 11:00 AM

About Quality Inn Merchants Drive

Featuring 3-star accommodations, Quality Inn Merchants Drive is located in Knoxville, 5.1 miles from Knoxville Convention Center and 5.4 miles from Market Square. The property is around 5.5 miles from East Tennessee History Center, 5.6 miles from University of Tennessee Neyland Stadium and 6 miles from Frank H. McClung Museum. The inn features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. University of Tennessee is 6.6 miles from the inn, while Knoxville Zoological Gardens is 8.3 miles away. McGhee Tyson Airport is 16 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Dry cleaning
  • Self-service laundry
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.5 / 5
Great 1011 reviews
  • Engine customer Jun 2026

    Quiet,clean

  • Engine customer Jun 2026

    Value for money. However if you want to sleep in late, be careful about this choice as lots of guests are migrant workers and they get up early to get ready for work. Their trucks can be loud.

  • Engine customer Jun 2026

    Decent value! Keep in mind, you get what you pay for. Beds were clean but the bathroom could use a little deep clean. Otherwise, hotel served its purpose well!

  • Engine customer May 2026

    This hotel was in horrible condition. Dirty and old. Rust and dirt everywhere. The shower felt like I was going to fall through.

  • Engine customer May 2026

    breakfast was not like advertised

  • Engine customer May 2026

    I called the Quality Inn in question before l booked about my dogs both around 75 pounds was told it would be fine when I arrived was told I didn't call was called a liar the women working the desk had attitude I will NEVER book at a Quality Inn again and will tell everyone that asks or I just happen to talk to not use Quality Inn anywhere!! The whole experience

  • Engine customer May 2026

    Great location

  • Engine customer May 2026

    The Toilet would not flush in the bathroom of our room. It was not fixed during the two nights we stayed there.

  • Engine customer May 2026

    Nothing Never got the chance to stay They called and canceled my reservation. I will never book with this chain of hotels. I am also posting what took place and letting everyone know. How damn sorry they are. If you would like to contact me 334 701 9395.

  • Engine customer May 2026

    Stay far far away!! They had roaches and I had to argue for 20 minutes to get a refund when I had pictures. The rooms are so gross and outdated and they charged me $164 plus a $100 deposit when I only stayed one night! Never again, I would rather stay in my car.

  • Engine customer May 2026

    Shower did not work at all..........water barely trickled out and could barely leave the showerhead. Not a great area either. Will be looking for a refund - yes the place is that bad

  • Engine customer May 2026

    Roaches in the room, did not stay the night, room was dirty.

  • Engine customer May 2026

    Room was overpriced, bed was comfortable, ac worked well, breakfast was very limited selection

  • Engine customer May 2026

    Staff and location Too small and need a lot renovation

  • Engine customer May 2026

    It is an older style Quality Inn. It is kept clean and has great service. It has a breakfast for those who need to get going in the morning. It is simple and good. We enjoyed our visit.

  • Engine customer May 2026

    Comfortable stay, great location. Convenient to restaurants, liquor store & gas stations. Vinyl flooring was disgusting with filth. Took a white wash cloth & ripped & it turned black. Towels were shabby & stained. Upon check out to obtain deposit, I was questioned where 1 bath towel was! Like Really. It was on the bed. I guess if not found they were going to keep my $100 deposit?

  • Engine customer May 2026

    Invest into the property

  • Engine customer May 2026

    The pool was not blue.. it was green. In the room, walking in it looked nice. The toilet had a stain in the bottom that looked kind of like blood the didn’t go away after flushing. The sink and shower didn’t have much water pressure. Overall it was a good stay. Was just a place for us to stay and sleep and get ready to go out.

  • Engine customer May 2026

    Lady at front desk was very kind , nice . Was not clean , even though smoking room didn't expect to sleep on cigarettes burnt hole in the sheets. Fount empty energy drinks under a seat so proof not clean . Toilet seat was stained .wasn't happy at all .Will not stay here again .

  • Engine customer May 2026

    vending machines took 5 dollars from me and a picture frame fell off the wall in the middle of the night

Frequently asked questions about Quality Inn Merchants Drive

Does Quality Inn Merchants Drive have free Wi-Fi?
Yes, Quality Inn Merchants Drive offers free Wi-Fi for all guests.
Does Quality Inn Merchants Drive offer parking?
Yes, Quality Inn Merchants Drive offers free parking on-site.
Does Quality Inn Merchants Drive have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn Merchants Drive offers meeting spaces for business and group use.
Does Quality Inn Merchants Drive have a fitness center?
Yes, Quality Inn Merchants Drive features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Quality Inn Merchants Drive located, and how walkable is the area?
Quality Inn Merchants Drive is located at 117 Cedar Lane, Knoxville, TN 37912. With a Walk Score of 47, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

  • Knoxville Convention Center 4.4 mi

House rules

Check in3:00 PM
Check out11:00 AM

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